Zillow Home LoansReviews of zillowhomeloans.com

3.752 reviews
Investments & Wealth

Zillow Home Loans

About Zillow Home Loans

Zillow Home Loans (zillowhomeloans.com) has 52 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: zillowhomeloans.com
Website: zillowhomeloans.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zillow Home Loans reviews

Showing 35 reviews with 5 stars · Clear filters

paulette W.
Nov 10, 2022
FIRST TIME USING ZILLOW
This was an wonderful experience never used zillow before will definitely have all my familly and friends use them.Phuoc Nguyen was great.Answered all my questions,always called me back right away,I closed in 30 days. Great job. will use for any other purchases.
Response from Zillow Home LoansNov 11, 2022
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for taking the time to tell us! Welcome to the Zillow Home Loans Family!
Edna M.
Sep 22, 2022
Christina Martinez is so amazing!…
Christina Martinez was most helpful and patient with our mortgage Application! She was an amazing support throughout the application process! She is a true asset to Zillow Loans!
Response from Zillow Home LoansSep 22, 2022
Thank you for taking the time to tell us of your experience! Borrower feedback is essential to our success! We want to continue to surpass our goals of providing our customers with the highest level of service!
Bianca C.
Sep 22, 2022
My lender Cristina Martinez is amazing
My lender Cristina Martinez is amazing. I have 1 week left in my home buying process and I’ve been supported each step of the way. Whenever I have questions or concerns, Cristina is always there to clarify things for me!
Response from Zillow Home LoansSep 22, 2022
Providing our borrowers with an amazing experience is our goal! We love hearing of your positive experience working with Cristina and truly appreciate you taking the time to tell us. Comments like this are why we love doing what we do! Thank you!
Ella F.
Sep 22, 2022
Positive inquiry
I’ve had the pleasure of speaking with Christina Martinez since October, 2021. She has been very influential with all my conversations with her. She’s always very polite, helpful and presents a sincere attitude. She’s a very good asset to Zillow as she’s been very helpful as to my pursuit of home buying.
Response from Zillow Home LoansSep 22, 2022
We value each borrower’s experience with us and appreciate you taking the time to share. Comments like this are why we love doing what we do!
Peter C.
Sep 21, 2022
5 stars!
Brianna was super helpful walking me through complicated parts of a mortgage loan which were new to me as a first-time homebuyer. She helped me get the lowest rate possible and close ahead of schedule, I would recommend her to anyone I know!
Response from Zillow Home LoansSep 21, 2022
We are so happy to hear your first experience buying a home was a good one! Thank you for taking the time to let us know how much Brianna helped you. We are here to make the loan process as smooth and transparent as possible. We truly enjoy and appreciate working with customers like you and appreciate the referrals!
missy M.
Sep 20, 2022
Christina Martinez has been exceptional…
Christina Martinez has been exceptional to work with. She is professional, helpful and has her customers’ interest set as a priority. I would highly recommend her to anyone needing a mortgage.
Response from Zillow Home LoansSep 21, 2022
Providing our borrowers with an amazing experience is our goal! We thank you for helping us be the best and appreciate the time you took to tell us! We certainly enjoy working with you and truly appreciate the referrals!
Renita W.
Sep 20, 2022
Couldn't have asked for a better lender!
Brianna Holloway was extremely responsive throughout the entire process. She answered all of my questions and gave me more concise information than I could have ever found out on my own. There is a lot that goes into buying a home, Brianna and Ashley Cochran made it very clear on the action items needed to close within 21 days. Yes, 21 days! This duo worked so hard to make our quick closing possible!
Response from Zillow Home LoansSep 21, 2022
Providing our borrowers with an amazing experience is our goal! We love hearing you had such a positive experience with our loan team and truly appreciate you taking the time to tell us. Comments like this are why we love doing what we do! Thank you!
Robert B.
Sep 20, 2022
It was super smooth
It was super smooth. Bri kept me in the loop the whole time and there were no surprises.
Response from Zillow Home LoansSep 21, 2022
Thank you for taking the time to tell us about your experience. Our goal is to make the loan process as smooth as possible for you. We appreciate your feedback and see our goal was reached!

Zillow Home LoansReviews of zillowhomeloans.com

About Zillow Home Loans

About these reviews

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Zillow Home LoansReviews of zillowhomeloans.com

Zillow Home Loans reviews

FIRST TIME USING ZILLOW

Christina Martinez is so amazing!…

My lender Cristina Martinez is amazing

Positive inquiry

5 stars!

Christina Martinez has been exceptional…

Couldn't have asked for a better lender!

It was super smooth

About Zillow Home Loans

About these reviews

More in Investments & Wealth

Limpia Deudas

Patriot Gold Group

S & H CONSULTANTS

Novae - The Credit and Money Company

Zillow Home Loans reviews

FIRST TIME USING ZILLOW

Christina Martinez is so amazing!…

My lender Cristina Martinez is amazing

Positive inquiry

5 stars!

Christina Martinez has been exceptional…

Couldn't have asked for a better lender!

It was super smooth