Zillow Home Loans.
Zillow Home Loans (zillowhomeloans.com) has 52 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 35 reviews with 5 stars · Clear filters
customer
Professional and helpful, Mike was knowledgeable and great about keeping on top of things.
Response from Zillow Home LoansSep 1, 2022
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for taking the time to tell us! Welcome to the Zillow Home Loans Family!
Joann P.
After dealing with Troy Rudman from Zillow loans I would highly recommend Troy for all ur financing needs ! He is very patient, knowledgeable , and helpful through the whole process! This process can be exhausting but Troy made it smooth sailing! He is wonderful! If my family or friends need any financial assistance with their home if you use ZILLOW MY FIRST CHOICE WOULD BE TROY RUDMAN! I have dealt with other financing agents in the past and he is the very best ! Thank you Zillow for having such a great employee!
Response from Zillow Home LoansJul 22, 2022
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. Welcome to the Zillow Home Loans Family!
JD P.
I worked with Troy Rudman and couldn’t have had a better experience. He made sure I understood what things meant and what was expected of me. The whole Zillow team I interacted with was great. I would absolutely work with Zillow and Troy again on our next loan.
Response from Zillow Home LoansJul 18, 2022
We value each borrower's experience with us, and try to make it as smooth as possible! Borrower feedback helps us continue to improve our processes! Thank you for taking the time to let us know how much you enjoyed working with Troy and we certainly look forward to working with you again!
Maria L.
Doesn't get any better than working with Joe Kemnitz. He'll get the job done! Joe goes above and beyond the call of duty, he'll contact the listing agent for each offer made on real estate so they are well informed on what a strong buyer you are. Not just leaving you with a pre approval letter like the others. We were out of state, long distance buyers. Had lower credit scores due to serious injuries. Without Joe's expertise and perseverance we would of never been able to purchase our dream home in our dream location. There is the best and the rest, might as well hire the best and Joe is by far the absolute Best!
Response from Zillow Home LoansJul 18, 2022
Exceptional service is our goal, so we love hearing Joe helped you purchase your dream home! Thank you for taking the time to tell us about your positive experience. We value the opportunity to work with you and appreciate your feedback, it means so much to us!
Josh
Overall, Zillow provided a great experience. My lending situation was more difficult as I'm in my first two years of being self-employed, but the lenders were tenacious and determined to help me make it possible!
Patrick O.
We had a wonderful time working with Phu! We were first time home buyers and Phu was quick to answer any questions we had at any time of the day and helped us to find the best options for our needs! We both work quite a bit and his flexibility and availability was really helpful. Would recommend him to anyone I know looking for assitstance with a mortgage!
Diane
It was time to refinance our mortgage and called numerous lenders before connecting with Phuoc Nguyen. My husband had been laid off March, 2020 and was out of work for almost 15 months. I got the run around with so may lenders as to whether or not they could do anything or even give me information without taking an application. I was so frustrated that not one person could give me a straight answer. Phuoc, like me, is a member of the lets be transparent and tell it like it is club. He was honest, kind and very empathetic with me. There was truly a connection between us and he is a man of his word and made this refinance a reality. Phuoc made life easy for me and my extremely busy husband. Just a wonderful human being that I would recommend to anyone I know that is either purchasing a home or refinancing. He is truly the best.
A.Y.
This is my second refinance with Anthony Mickelsen and Zillow Home Loans. Both times have been a complete breeze. Dealing with financial institutions usually feels like getting my teeth pulled out, but Zillow really makes it easy. Very pleasant and stress-free experience.