Bac F.
Thank you for your feedback and we hope…
Thank you for your feedback and we hope to see you again.” It’s the most commonly used review response in the history of the industry, but is it enough? Travelers and brands alike are expecting more and more from hoteliers when it comes to online review responses
Response from Zil USFeb 10, 2022
We’re so sorry that your experience did not match your expectations. We are improving to serve you better. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority