Ivan P.
I was cautious to rent with them…
I was cautious to rent with them because of their cheap prices, but it turned out great. Got a good car and received a great service.
We offer a wide selection of cars for rent for trips to Miami and the State of Florida
ZigZag rent a car (zigzagrentacar.com) has 95 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Ivan P.
I was cautious to rent with them because of their cheap prices, but it turned out great. Got a good car and received a great service.
Mr W.
web site states 5 mins from Miami Airport. took them 59 Mins to pick me up(and that was after 3 phone calls! Bad pick up experience, car was rough with scratches all over body work! inside had not been cleaned (still had car parking tickets on dash board and in glove box! general standard of cleanliness Poor! try to get you to take out a transporter toll system that is twice the price of the car rental. if you state you do not want this service they get you to sign a disclaimer not to use toll roads! when you ask them for a map they say they have not one so they do not advise you on what roads you can use and which ones you can't use! they still leave this system on so they can keep a track on you and then charge you even if you pay for the Tolls. when we got to the office to fill out paper work, no one apologised for keeping us waiting at the airport! Just pushed all the paper works at me to sign to get me out as quick as possible. did not like it when i took a video of the state of the car with all the scratches and dirt ! Just given keys with no explanation on any controls when asked which way to go, answered Don;t Know NO Customer Service would not recommend!
Irina P.
Great customer service, very polite and helpful.
Crowley
Would definitely recommend to my friends when they will visit Miami.
Lu Deng W.
Don’t choose this place to rent any car. They charged me $750 as security deposit. When I returned car back and they checked the car and there was not any scratches and no car accident , we didn’t ruin the tires and dirty car. They didn’t return full of amount of security deposit ! they withheld $60 for no reason. I called them and they didn’t give me any chance to say and just let me email their customer service. I am still upset. I emailed them, but they didn't give me any response. DON’T CHOOSE THIS PLACE! !! It is SCAM. HORRIBLE
Paolo S.
Pessimi Non sono in aeroporto come invece scrivono al momento della prenotazione, e soprattutto non sono corretti. Usano anche altri nomi, es. SunPrice, ma dono sempre loro. Meglio girare al largo!
Vlad P.
I don’t usually write reviews but not this time. Really great service. Super fast shuttle service and no waiting time, as soon as we got to the office our rental agent already had paperwork ready so we didn’t had to spend that much time there.
Carlos Ivan Alvarez I.
Calificación NEGATIVA No recomiendo en lo absoluto contratar ningún tipo de servicio con ZIG ZAG RENT A CAR. La empresa es de unos rusos, el servicio y atención la cliente es fatal, su publicidad es engañosa, solicite un carro sedan y me entregaron hatchback. En el caso mio, usaron la información de mi tarjeta de crédito para hacer cobros no aprobados. El proceso de reclamación fue desgastante, incomodo y lento. Tengan mucho cuidado. NEGATIVE Rating I do not recommend at all to hire any type of service with ZIG ZAG RENT A CAR. The company is about Russians, the service and attention the customer is fatal, their advertising is misleading, I requested a sedan car and they handed me a hatchback. In my case, they used my credit card information to make unapproved charges. The claim process was exhausting, uncomfortable and slow. Be very careful.