ZigZag rent a carReviews of zigzagrentacar.com

I was so satisfied with the services and the product that ZigZag auto had offered me! I would definitely recommend them to anyone! And I’m More than happy with my new car! Thank you, Razvan!

Actual rental wasn't too bad. However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied. Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed). Toll fees came to $40. Penalty (admin) came to $375 We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying. We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more. BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!

I would have chose zero stars,but you have to choose one to write a review. BEWARE SCAMMERS!!!!!! My husband and I rented one of their cheap cars online. I paid the total rental fee for two days for $50. They were 2 hours late picking us up from the airport. That should have been a red flag for me. But my husband insisted we wait. We were taken to a warehouse with nice cars and were given a 210 Hyundai to drive. Almost bald tires, smoke smelling with 67,000 + mile's on it. We had to put down a $600 deposit that was supposed to be returned to us after the rental. We returned the car in the same condition 3 hours early. The ZigZag employee looked over the car and signed there were no damages. When we got back to Ohio we called our credit car company. And found that the company only gave us $273. When we tried to call them back to ask,the employee told us to call customer service from the website. Which was the exact same number that I called. When I tried to leave a message, the mailbox was full. If we had in fact damaged the car,they would have told us when we returned the car. Furthermore the car was covered under our full coverage insurance. If we wrecked the car they would have called Allstate. I believe they didn't because insurance companies come out to assess the damage. If they came they would see that Zigzag car rental LLC. LIED. I never got in touch with them. I have reported them on Consumer Reports and Better Business Bureau. I'm now in the process of using them. Stay away from these foreign scammers!!!

This car company doesn’t exist anymore. Booked a car to pickup on 1st Dec, show up at ‘Zigzag Rent A Car’ and the building has been vacated. Surprised their website is still up and running. No answer on phones or whatsapp messages. And no, don’t suppose we will get a refund either

Very low price but good cars!! Rented twice with them and both time the car was clean & in a good condition.

The car was very good for such a small price, I didn’t expect that. Had a nice experience with them.

First time visiting US and I had no idea about toll roads but the staff was very helpful and explained everything. Very good customer service.

Great service. Very fact and helpful staff. It was my first time renting a car in a foreign country, and they made the experience really easy.