ZiamoreReviews of ziamore.com

Response from ZiamoreMay 27, 2026

Dear Miss Manoloiu, Thank you for sharing your feedback. We are truly sorry to read that your order took around one month to arrive and that, once received, the quality, presentation, and packaging did not meet your expectations. We also understand how frustrating it is to still be waiting for a return to be arranged. This is absolutely not the experience we want for our customers. Please contact our support team directly at [email protected] with your full order details so the matter can be reviewed carefully and handled through the appropriate support channel as quickly as possible. We also kindly recommend checking your spam folder, junk folder, and any other inbox tabs, as our support team normally replies within a maximum of 24 hours. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. Mohammed, Thank you for sharing your feedback. We are truly sorry to read that you were left with the impression that the business information presented did not correspond with what you later discovered, and that the contact number you attempted to use was not working. We fully understand how serious and concerning this must feel, and this is absolutely not the experience we want for our customers. Please contact our support team directly at [email protected] with your full order details and any relevant information so this matter can be reviewed carefully and handled through the appropriate support channel as quickly as possible. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. Atala, Thank you for sharing your feedback. We are truly sorry to read that you believe your package has not arrived, and we fully understand how frustrating and concerning this must be. This is absolutely not the experience we want for our customers. According to the delivery information available to us, we have proof from the courier that the parcel was marked as delivered. We therefore kindly ask you to please contact the courier service directly as soon as possible so they can investigate the delivery with you in more detail. Should you require any further assistance from our side, please also contact our support team at [email protected] with your order details so we can review the matter further with you. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. van Lier, Thank you for sharing your feedback. We are truly sorry to read that you believe your package has not yet been received, and we fully understand how frustrating and concerning this must be. This is absolutely not the experience we want for our customers. According to the information currently visible in our system, the parcel should have been delivered by now. We therefore kindly ask you to contact our support team directly at [email protected] with your full order details so the matter can be reviewed carefully and followed up through the appropriate support channel as quickly as possible. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. Athomas, Thank you for sharing your feedback. We are truly sorry to read about your experience and fully understand how frustrating this situation must be, especially where concerns have also been raised regarding the refund process. This is absolutely not the experience we want for our customers. We would, however, like to clarify that the statement regarding the item being a knock-off of another brand is not correct, as we sell products under our own brand, Ziamore. Please contact our support team directly at [email protected] with your full order details so the matter, including your refund concerns, can be reviewed carefully and handled through the appropriate support channel as quickly as possible. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. Lakatos, Thank you for sharing your feedback. We are truly sorry to read that you did not receive your package and that the communication did not meet your expectations. We fully understand how disappointing this must have been, and this is absolutely not the experience we want for our customers. Thank you as well for your feedback. We are always open to hearing more and kindly invite you to contact us directly via [email protected] so we can review your experience in further detail. Yours sincerely, Ziamore

Response from ZiamoreMay 27, 2026

Dear Mr. Mason, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your parcel arrived two weeks later than expected. We fully understand how disappointing and inconvenient such a delay can be, and this is certainly not the experience we want for our customers. We sincerely appreciate your feedback, as it helps us continue refining our service. Should you wish to share any further details regarding your experience, please feel free to contact our support team at [email protected]. Yours sincerely, Ziamore