Tala
Customer service lies???
Very concerned. I ordered immunity chews, online, for my cat, through a pet store. They arrived & my cat would not eat them. She actually turned 180° when I put them in front of her. I emailed the company about their 100% Satisfaction Guarantee. The representative was extremely considerate and helpful. I was told they "have arranged our Allergy & Immune Cat Mousse 14ct and Wild Alaskan Omega 3 Blend Salmon + Pollock 8.5 oz, which should help your fur baby". They gave me an order number, but no tracking number. When I went to try to track the package there was no order on file on the website. When I checked my account information i found my email address and phone number. But, there was no address listed for me. My cat is in distress and it doesn't appear they will actually be sending me anything to replace the product my cat is refusing.



