ZeroWaterReviews of zerowater.com

The filter is good - the water pitcher is useless! Ridiculous design the top is hard to put on and take off . There is zero good about it. It doesn’t pour properly allowing water to cascade all over the place . The previous design was easy to use and the water poured where it was meant to go.

Filter lasts a few days before making the water smell and taste like fish. Dont waste your money. Its a scam

After trying 3 filters we keep getting a fish smell in the water. Every one of them had the horrible smell at different intervals. 2 weeks and 3 weeks. So disappointing due to the high cost of the tank and filters. Scared we might be getting toxins in the water.

USED WATER FROM ARTISIAN WELL IN BRAND NEW 5 STAGE FILTER SYSTEM. ABSOLUTELY DISGUSTING TASTE !!!!! DO NOT EASTE YOUR MONEY !!!!!

I purchased 3 water filters and a water dispenser costing around 95 pounds. I placed this on 26th Aughust and paid £7.50 for next day delivery. The 26th fell on bank holiday so the items should have been sent Tuesday 27th to be with my friend on the 28th. My friend still has not received any items in the post and we are now the 1st September. I have emailed numerous times and the company ask for product order number. I then forwarded the whole order receipt with all my friends information inc his name and address. I then get an email back stating they needed my friends details. I feel like I am being played around. When I check the order it has not even been posted. This product was purchased for my friend who I recommended zerowater too. BIG MISTAKE. I have tried phoning zerowater and they appear to have all their phones turned off so you can only send emails. I have ordered 2 times for myself recently and was happy with my order, however, my last experience with zerowater will be my LAST. I will now buy the generic water filters on Amazon that are the same as zerowater. I will not support this company any longer. I think itnis a disgrace that they still have not sent these items out to date. A final thing to mention when I had an email back from zero water they said that they have no order under my email address. This is crazy as on my order receipt it shows my email address. You could not make this up. It makes me very concerned that maybe they are trying to pocket this money. I will be reporting the issue to my bank on Monday. In my opinion AVOID!!!!!!!!

I placed an order on Bank holiday Monday this month and payed £7.50 for postage. This is for next day delivery. Today is Saturday and my order that come to nearly £100 has still not arrived. They have a phone number that does not work and you can only email them. This company is a disgrace. Due the time its taken and the fact it still has not been dispatched im beginning to wounder if this is a completely fraudulent company been set to steal people's money. If you do not want to lose your money then my advice is stay away from this company. RUBBISH AND A BIG SCAM

The water takes a long time to filter and repeatedly stops filtering. Water just sits in basin until it feels like filtering again. Filters do not last that long and when they begin to "go" the water smells like fish. Yuck! This is my 4th filter and have had the countertop pitcher for 9 months. I'm done!

Originally when I got the water pitcher and filter, I was happy and the original filter seemed to last for a while. Now with every filter replacement there is a bad aftertaste in literally a week that some people describe as acidic/lemon, metallic, or rottenfish. Every time I made sure that I put in cold water too. I don't feel safe drinking water with that aftertaste because I don't know if it's harmless or not, but at this point I just want to ditch zerowater and their filter subscription for something that doesn't change after just a week.