ZeroMax Moving and StorageReviews of zeromaxmovers.com

They did a great job. Moved everything super quick with no issues and helped put everything back together at my new address. I would highly recommend using zero max moving

The company services were very professional and look forward to doing business with you again

My experience with ZeroMax was great because the movers came on time and handled the goods with great professionalism. They are also very respectful courteous and have great understanding of the customer needs. I would highlyy recommend them to anyone needing their services.

The moving men was very professional I like the way they came in and moved my boxes out very carefully they wrapped my furniture very properly I will recommend this moving company and I will use them again

I loved everything about working with Zeromax. They showed up right on time, knew exactly what to do in a tricky situation, and got my fridge to its new location in great time. The fridge was expertly wrapped and reassembled perfectly. Highly recommend working with Zeromax!!

AVOID AT ALL COSTS This company came recommended to me by a colleague. I wanted a mover to help with an in town move of my 300 square foot apartment from the Upper West Side to Washington Heights. I had covid and so could not be present to supervised as they packed and moved. Since my apartment was a small studio, I was told that the move would take half a day. They were to pack and move the normal household items, one love seat, 2 Barcelona style chairs, a few end tables, and a mattress. My first clue that something was amiss was that they did not arrive at the destination for nearly 13 hours after they started. They movers indicated that they took so long because I had "many fragile items" which seemed really strange, given that I have only the usual dishes, vases, etc. Furthermore, upon opening the boxes I found them that, far from having been carefully packed, my things had just been thrown inside. For instance, an art canvas and dishes under books; wardrobe boxes filled to the top this way (see photos). As I unpacked the picture became much bleaker. I first noticed that they had raided my medicine cabinet and had taken several controlled substances. I immediately alerted the company which did an "investigation" which consisted of asking the crew if they took the items, which they of course denied. As I unpacked further I found that several other items of value had been taken, including a watch I had just gifted myself for Christmas, valued at $1100. I informed the company of this and their response was simply that they would terminate the crew. They did not offer an apology or suggest any sort of remedy. To wrap this awful experience up, I quickly realized that a sizeable number of items had never even been moved! Initially the company wanted to send THE SAME CREW to finish the job! I demanded a new crew to which they stated they would have to charge me extra for. After the watch turned up missing they agreed to send a new crew for no additional charge but at that point I just couldn't trust them anywhere near me, my stuff or the other tenants. All this was reported to the police, of course. They suggested that the crew likely took my items to a separate location to sift through for valuables, which caused the disarray of the packing and accounted for the extreme length of time. Likely, however, I will never see my things again. This has been, by far the worst and most traumatic moving experience I have ever had.

Thank you! ZeroMax Moving and Storage. These guys a pro. I highly recommend them. Especially thanks to Sam and his team for the excellent service.

Alex and his teammate, who, unfortunately I cannot recall his name, were absolutely the best. Not only were they on time, they were patient, understanding, and extremely friendly. Alex would always make sure that they were placing the right items in the right room and I appreciated their overall communication. I would definitely recommend ZeroMax and plan to use their services in the future!