ZERO BREEZEReviews of zerobreeze.com

Excelente experiencia de compra y envío Gerry ha sido de gran ayuda durante todo el proceso de compra y envío. El Zero Breeze Mark 3 llegó correctamente y en perfectas condiciones en aproximadamente dos semanas. Todavía tengo pendiente probar a fondo el equipo y las dos baterías, pero mi primera impresión es muy positiva y, por el momento, todo parece funcionar tal y como se anuncia. Seguramente actualizaré esta reseña más adelante, cuando haya podido probarlo con mayor profundidad.

The Mark 2 is well-built and performs reliably. I experienced voltage sag issues from a bad fuse in my setup, and contacted support for help. Cara from Customer Relationship Department provided an accurate diagnosis quickly and her guidance solved the problem. This kind of responsive, knowledgeable support makes a real difference. Charging $15 for two replacement specialty screws seems unnecessary. Overall, a solid product backed by genuinely helpful customer service. Would recommend.

After-sales service RubyDetailed description of the quick solution. Very good.

ゼロブリーズ社の対応の良さに感激しました。 この会社のクラファンで、マーク3とエレクハイブのリターンを頂いたのですが、商品に不具合が発生した時の対応が素晴らしく、安心しました。担当は、ルビーさんでした。海外の取引で不安もありましたが、私にとって良い経験をさせて頂きました。そして、ゼロブリーズ社をますます信頼できる企業と痛感いたしました。

I am working together with Ms Ruby from Zero Breeze! She did a hard work for me to repair my ElecHive mainboard! She will send me know the repaired board back what I am very happy for that! Thank you for your effort you have done for me! Wishing you good health and happiness! Christian Haenschel from Japan

*Edit* After writing a bad review, the company reached out to me and got a new unit sent out to us. As of now, the unit is in working order. As long as it continues to work, it is totally worth it with how many setting it has and how it makes it so much easier for us to sleep when we are not overly hot. We purchased the Mark 3 on June 6th and received our unit within a week. The remote that came with the unit never worked but the unit did. We reached out to the company to get a new one and they did send us one. However, on July 12th, the unit shut off with an error code and was leaking a lot of water. We sent the unit back the the company. We requested that as soon as they verify tracking of our unit that they send us a new unit, as it is the middle of summer in upstate New York and it's very hot and humid. They would not do that and it took them over 2 weeks for us to get our unit back. We received the new unit on July 29th, plugged it in and it shut off within 5 minutes due to a different error code. This was a completely different unit that they sent and it is broken already. I reached out to the company and they said they would have it resolved the same day, then when they were almost closed and I had not heard back yet, they changed it to oh it will be resolved tomorrow. I do not recommend this company as it seems there is zero quality control. Maybe that's why they call it zero breeze, not because it's cold but because there isn't any breeze!

Honestly, we got off to a bumpy start due to a packaging/shipping issue. However, we were very pleased with the timely support we received from Ruby at Zero Breeze customer service to address this, as well as quick responses to a variety of questions we posed. Operationally, the Mark 3 worked great during an initial test while working on a vehicle in a warm garage, enabling the job to be completed properly without requiring breaks to cool off. Next up we're taking it on the road to get good sleep in a camper van on hot nights (have two batteries to run it off grid when needed). We are happy with the overall design and performance of the Mark 3, it seems well thought out - more so than other solutions we considered.

I’m more than happy with my Mark 3—it’s working like a dream! I’d be thrilled to give ZeroBreeze an excellent review. I just sold my EcoWave2 air conditioner because it was extremely cumbersome and very heavy to use. The ZeroBreeze Mark 3 is far superior on many levels and so much easier to use.