Menopause is a transformation, not a decline.Zerean offers science-backed, probiotic-powered formulas that work with your body's natural rhythms. By supporting the gut-hormone connection, we help women move through menopause with strength, balance, and confidence.✨ Zerean — Science, nature, and probiotics + mushrooms for women’s second spring.
Zerean (zereanlabs.com) has 12 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
zereanlabs.com
Website
zereanlabs.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 75% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I tried several of these products - they didn’t work as advertised plus I developed allergies, especially skin problems. Will not order again!!!!
Response from ZereanAug 31, 2026
Hi Nadia,
We're sorry to hear you had an allergic reaction — that's genuinely not something we ever want a customer to go through.
We publish the full ingredient list for every product on our website and on each bottle, so it's always available to check before use. If it would help, we're happy to point you to the exact listing for the products you tried.
We hope you're feeling better soon.
— Zerean Labs Customer Care
GH
Gina H.
BUYER BEWARE
I would give them a -5 ( if possible )for both useless product and a very dishonest guarantee.
Before I purchased from them, I sent a letter about their refund policy because it looked shady.
It says you have 90 days to try it they only reimburse unopened bottles so in other words, if you buy something from them, they have no intention of refunding you for the trial period.
Please check it out before you buy anything from these crooks.
Here’s what they told me you only have 30 days (not 90) for return on Flexa. Implying that there’s no out-of-pocket cost if the product doesn’t work in 30 days and skirting around the fact that it’s all on you if it doesn’t work. I bought three bottles because I’ve been having a lot of hip pain. I used them for approximately 28 days and then emailed the company and they told me they will only reimburse for the unopened packages. Even though the product doesn’t work at all it’s like eating candy. It didn’t help with pain or mobility in 28 days.
When I purchased, I also subscribed to every 90 days so of course I cancelled my subscription seeing and feeling what garbage they are promoting but they have the nerve to tell you that it could take up to six weeks for it to work based on your gut biom offering 20% off In the meantime of course they’re gonna charge you for every bottle and if it doesn’t work in six weeks, you’re just out the money while they sell you very expensive candy.
SO BUYER BEWARE IS IMPORTANT WHEN DEALING WITH THE ZEREAN COMPANY.
Response from ZereanJun 23, 2026
Hi Gina,
Thank you for taking the time to share your experience — we're sorry Flexa didn't bring the relief you were hoping for, and we understand how disappointing that is when you're dealing with ongoing hip pain.
We would like to clear up the point about our guarantee, as we believe there's been a genuine misunderstanding. Our money-back guarantee is a 30-day window, not 90 days. The 90-day figure refers only to how long our hormonal product, Balance, can take to show its full effect — it has never been our guarantee period, and it does not apply to Flexa. As with most supplement brands, returns are accepted on unopened, sealed bottles, and this was set out in writing when you asked us about our policy before purchasing.
That said, we don't want you to feel unheard. Our team has been in touch with you directly and is already arranging the return and refund of your two unopened bottles, and we'll see that through to completion.
If there's anything further we can do, please reach us at [email protected] and we'll help however we can.
Warm regards,
The Zerean Team
ET
Egija T.
Attention!!
Attention!!! Never send goods from this company. This company is engaged in fraud. You will pay money, but you will not receive the goods. Then they will write back that everything was fine, but you have not answered the supplier's calls?!!:) Stupid reservations also when you request your spent funds! And in the end, they do not respond at all and do not return the money! Fraudsters!! Attention!!! Once again they are asking for information! This information is provided to them constantly, however, there are no measures taken to return the money. Hence the conclusion: SCAMMERS! BEWARE!
EG
E G.
Nevienam neiesaku
Attention!! Scammers!!
UZMANĪBU!Krāpnieki!
Nevienam neiesaku! Prece nenonāk līdz adresātam! Krāpnieki!! Visu laiku muļķīga atrakstīšanās, it kā nebija atbilde, it kā prece ceļā! Liela krāpniecība!!
Pasutijuma n 11060, valsts Latvija.
Saistibā ar to ka neesu saņēmusi vēlējos atmaksu, bet man to neatgriež. Muļķīgas atrunas.
Response from ZereanMay 20, 2026
Sveiki,
Paldies, ka pievērsāt mūsu uzmanību šim jautājumam, un mums ļoti žēl, ka jūsu pieredze ir bijusi tāda, kāda tā ir. Mēs noteikti neesam krāpnieki — Zerean ir reģistrēts uzņēmums ar tūkstošiem apmierinātu klientu visā pasaulē, un katrs pasūtījums tiek nosūtīts ar izsekošanas numuru.
Mēs ļoti vēlamies izpētīt, kas tieši notika ar jūsu sūtījumu, un panākt taisnīgu risinājumu. Lūdzu, sazinieties ar mums pa e-pastu [email protected] un norādiet savu pasūtījuma numuru, lai mēs varētu personīgi pārbaudīt izsekošanas informāciju un palīdzēt jums tālāk.
Ar cieņu,
The Zerean Team
JR
Joanne R.
I've been using zerean synbiotic…
I've been using zerean synbiotic mushroom gummies for over a month and haven't seen any weighr lost yet what am I doing wrong?
Response from ZereanMay 20, 2026
Hi Joanne,
Thank you for reaching out, and we completely understand the frustration of not seeing the result you were hoping for yet.
You're not doing anything wrong. Balance is formulated specifically for the hormonal weight that comes with menopause, and it works gradually through the gut-hormone axis to rebalance the estrobolome — the system that influences how your body stores and releases hormonal weight. Because this is a deeper biological reset rather than a quick fix, most customers notice other benefits first, such as improved energy, better sleep, less bloating and steadier moods around weeks 3 to 4, with changes in body composition following as the system continues to rebalance.
Our honest advice is to step away from the scale for now and instead pay attention to how your clothes fit, how your midsection feels and your overall energy. Hormonal weight responds more visibly in body shape than in scale weight, and frequent weighing can actually raise cortisol, which works against the very process Balance is supporting.
Stay consistent with your daily two gummies and give it the full 60 to 90 days for the gut microbiome to fully transform. If you'd like us to look at anything specific or talk through your routine, please reach out to us at [email protected] and we'll be happy to help.
Warm regards,
The Zerean Team
LM
Laura M.
Looks like scam
I made the order, with subscription, which supposed to be send the next order in 23 days, then the automatic order was already placed next day, I have cancelled the second order, but it doesn't show like this in the system, both orders 9 days later after the order placed in the system are not even shipped.
This looks like a scam for me.
Response from ZereanMay 20, 2026
Hi Laura,
Thank you for sharing your experience, and we're sorry for the confusion around your orders.
We've reviewed your account carefully and want to clarify what happened. Your subscription was set up on February 16, with the next order scheduled for 23 days later as standard. The second order that appeared the following day was placed manually through the customer portal using the "place order immediately" option, rather than being automatically generated by our system. As soon as you reached out, we cancelled and refunded that order in full, and your original February 16 order was shipped as normal.
We completely understand how this could have looked alarming at first glance, and we genuinely appreciate the chance to set the record straight. If there's anything still outstanding or you'd like us to walk you through the timeline in more detail, please reach out to us at [email protected] and we'll be glad to help.
Warm regards,
The Zerean Team
