Zen Planner Reviews | Read Customer Reviews of zenplanner.com

Zen PlannerReviews of zenplanner.com

3.8335 reviews
Internet & Software
Birmingham, Alabama

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Zen Planner

About Zen Planner

Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.

Zen Planner (zenplanner.com) has 335 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: zenplanner.com
Website: zenplanner.com
Category: Internet & Software
Location: Birmingham, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zen Planner reviews

Showing 179 reviews with 5 stars · Clear filters

denise
Mar 28, 2019
Zenplanner makes it simple for our…
Zenplanner makes it simple for our business to track client activity and property staff.
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Flatlander F.
Mar 28, 2019
So far so good.
So far so good.
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Fortitude Fitness, S.
Mar 28, 2019
This is a great and informative…
This is a great and informative experience.
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Korey M.
Dec 27, 2018
The customer experience with Zen…
The customer experience with Zen Planner is superior. As a fitness center owner, I value accessing a knowledgeable Zen Planner team member when I have questions and when issues arise on my end. They are generally ALWAYS available and very interested in solving my software issues. For me, that's critical. Hopefully the emphasis on knowledgeable, friendly, and accessibility to live humans will always be paramount.
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Reform P.
Nov 30, 2018
The customer service alone is THE BEST…
The customer service alone is THE BEST EVER. I opened my commercial business under 1 year ago and Zen Planner has been an integral part of the company's set up and day-to-day operations. The customer support has been AMAZING. Due to the nature of my business I do not have time to learn code or research videos and 'how-to' tutorials for certain topics. Occasionally when I can't figure something out, or when I can't completely understand an issue and I call for support, the issue is explained and resolved quickly. Feedback that I have had for the company is taken seriously and responded to immediately and I am looking forward to having more appointment options with this software. To date, I am very happy with this software. Since my business relies on repeat sales / service it is integral that my clients are also happy with the software and they too have given Zen Planner good reviews!
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Matt P.
Nov 15, 2018
5 stars!
My company has been using zen planner for just over a year. The system can be a little hard to understand sometimes, but the customer service is AMAZING!!!! Everyone who picks up the phone is very knowledgeable and willing to stay on the phone with you for as long as you need in order to figure something out. I would share the names of the people who help me, but it's seriously everyone! I highly recommend this software for you gym or fitness center.
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Kris R.
Oct 23, 2018
Amazing
Great pricing, great functionality, good look and feel!
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Lime L.
Oct 23, 2018
Knowledgeable and patient tech support!
We are small fitness studio and find ZP's customer service tops! They are incredibly knowledgeable of their system and have the patience of Job when dealing with my colleague and me who are not always so swift with these things. LOL Although we may not navigate quickly through the software, we do find it relatively user-friendly when we're trying to figure things out on our own (before making the call). ;) The software font and esthetics are quite pleasing to the eyes as well. Thanks ZP!
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