All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 197 reviews with 5 stars · Clear filters
Macy B.
Sudhanshu was amazing to work with and went above and beyond to help us with everything. He made sure we had everything we needed and that we were good to go before wrapping up. We really appreciated his support, responsiveness, and attention to detail. Thank you for making the process so easy!
Vicki
Moussa, as always is a fantastic part of the team, always so kind, patient and proffessional and always problems solves
rdm
The Zenoti team have gone above and beyond to help us get transitioned over from our old booking system and set up on Zenoti. They were very accommodating and patient, particularly where we had to slow down at times due to other work pressures. Special thanks to Ritesh Reddy, Chaitanya Bhupatiraju and Shreyashs and the rest of the team.
Madeline
Absolutely love our account manager Nicola, she really takes the time to understand our needs and assist us with technical issues, plus she's just a joy to be around! Special shout out to Mark from support too, always so helpful
Aisha D.
Moussa is very helpful and everytime I struggle with anything he arranges for a call or sends across a tutorial for me to follow.
Sana K.
This review is for Ramana. We were planning to change to another software company but Ramana has helped us so much, clarified so many things, and has even dealt with issues out of hours for us. He is an asset and truly it is only because of Ramana that my team and I have decided to continue with Zenoti
Daniela
Immaculate service and guest experience from Zenoti team! TRACY and the team, SUBA, KRISHNA were absolutely a super star. They guided us through the process of building the webstore and all the services, creating the app and pushing through deadlines and the all project itself. They have been there since we raised our first concern that the migration was taking longer than it should. We put together all our effort and we managed to do everything in 4 weeks. Support has been amazing at all the time. The look of our salon web store is completely changed. Our clients loved the new bookings system and they journey is much easy then before. Stand up for Zenoti! Also thank you to Sara to accommodate our requests on the sales process since we could move right away from our previous system. We love everything and we elevate 100% our small independent businesses and now we are BRAND! Thank you all
Deborah V.
Migrating a multi-location premium spa to a new management platform is the kind of project where a single visible disruption can damage years of client trust. That risk was the reason we evaluated Zenoti carefully, and it's the benchmark against which the implementation has to be judged. The integration team was hands-on throughout — responsive, structured, and clearly experienced with enterprise deployments at this tier. Existing clients moved through the transition without encountering friction at any booking touchpoint. The guest-facing booking experience is well-suited to a luxury positioning: clean, understated, and configurable without requiring ongoing developer involvement. Worth noting: the back-end reporting suite has a learning curve that takes time to navigate efficiently. The client-facing output, however, is exactly what a premium brand needs.
