ZenotiReviews of zenoti.com

Mark is always so helpful and patient with us when it comes to troubleshooting, very grateful to him!

Mark is a fountain of knowledge and offers quick and very helpful solutions. He's always pleasant as well which is an added plus.

The Zenoti UK support team continue to go from strength to strength. Their responses are tailored to our set up and business requirements so we don't have to deal with 'one size fits all' responses that can be extremely frustrating. The UK support team always go 1 step further, so as a business, we can continue to build our knowledge and get the most out of the Zenoti system. A particular mention for Mark in the UK support team who always goes above and beyond with every issue raised. His deep knowledge of Zenoti mixed with his understanding of our business demonstrates how and what customer support should be, all the time.

We have recently migrated over to Zenoti and although it hasn't gone smoothly at times (no fault of Zenoti, previous CRM provider) we have had full support and communication from the Zenoti Team. We really like their system and they have accommodated our medical requirements/requests. The system is quick and doesn't lag. It is relatively easy to use and you are able to edit and manage your forms and data. Special mention to Rachit who has been extremely helpful with our constant questions/queries! Rachit is always happy to help and has a cheerful manner. Naomi and Megha were also really helpful and informative at the start of the process.

Zenoti is really focused on growth for our business which is great. The team is really supporting and they go the extra mile for you as a customer.

Our business needs are quite different to the normal Zenoti business. Ritesh, Gouri and Pranathi have been extremely helpful and knowledgable to find the best solutions possible so that we can keep our current business practices and improve them with the capabilities of Zenoti

Ian has been assisting me with my many questions, queries, and projects over the last 3 years. He is extremely reliable, knowledgeable and my go to when I need any help! I couldn't be happier with the support I have received from Zenoti and especially Ian, Nicola and Mark. Thank you!

Jack was truly amazing and super patient he helped guide us through every step. Jack made the whole transition super smooth and easy..