ZendeskReviews of zendesk.com

Pessimi, inconcludenti, chi se ne serve per supportare chi ha problemi con i loro siti farebbe bene a guardare altrove, per cercare gente più competente. Chiedono duecentomila cose, tremila mail senza risolvere niente.

Quando vedo che il supporto clienti è ZANDESK rinuncio all'acquisto! Inconcludenti ed incapaci! L'azienda che ne usufruisce dovrebbe richiedere il feedback cliente sul servizio, come fa Amazon e capirebbe in che mani ha messo i suoi clienti!

They send me a product that has been opened and shows signs of wear. They then claim it's brand new (basically saying I'm lying or an idiot). I have them the option to replace, and now I feel like an actual idiot, for being nice to them. They put up barriers for returning products.

Zendesk has done it again and again they have lost my account 404-941-944-8 yet again the first I never got back REIKI MASTER, SO I started the new one REIKI MASTER TEACHER 8BALL POOL ACCOUNT NUMBER 404-941-944-8 And again they have lost it I paid good money for upgrades I have lost my team my family and friends 49 in all on my team, I have lost millions of playing coins because of there incompetence keep saying problem fixed but I am never reinstated to the level I was on or all the playing points lost I should be playing BLACK DIAMOND LEVEL BY NOW SEMI PRO but because of their incompetence I don't have a team no points no playing level nothing now they are asking for a screen shot, a screen shot of what I don't have anything they have totally lost the plot I gave them my ID NUMBER 404-941-944-8 but they still want a screen shot stupidity doesn't come close they should at least reinstate me with all of my losses if not upgrade me to my rightful level, If not then they owe me all the money paid to Google Play hundreds of pounds they should be paying compensation for my losses and closing down the site because they don't have what it takes to run a game for profit every person affected by them should come forward and complain to show everyone that they have no clue how to operate anything not even noughts and crosses

I recently bought a tail gate decal for my new truck. This company advertises a no hassle return that is a bunch of BULL. I ask to return the decal and they said it was not returnable. I told them I did not even open the package but they said that they would not take it back. If there was a lower rating than 1 star I would give it to them they should get a minus 10 DO NOT BUY FROM THIS COMPANY THEY LIE

Bought a drone from this company They showed a classy drone when it arrived it was a poor quality distant cousin of the one they showed had to fight thru pp to get my money back best part of 4 months waiting and writing

I've been very happy with zendesk in the past. But somehow they've left themselves stranded in 2010. The features they offer are not up to date, which I can live with to a degree. But I've had over 6 months of almost no reply from them on trying to change our licensing model and actually paying them more money for a better product but it's completely lost on them. We work for one of the largest corporations in the world and I'm shocked at how little we matter to Zendesk. I'm sad that I have to say; Steer clear.

Very very disappointed. Package Option lists are very confusing and the staff trying to sell them clearly need a lot more training as they are clueless what comes with what. Our Account rep was almost always missing in action. Support might well be supplied by a bunch of strangers as they are also clueless and seem to think it’s ok to make the customer do all the work. Our company ended up offline for almost 24 hours over their stupidity. Another large company boxing off the cheapest employees it can find into siloed departments and failing to empower anyone to put the customer first.