ZendeskReviews of zendesk.com

Das Unternehmen schaltet sich vor die Kfz Anmeldenstelle und greift Kunden ab die dann denken dass sie ein Nummernschild bei der Kfz Stelle kaufen.

I'd recommended people considering using Zendesk to stay as far way as possible. The amount of frustration I have towards them because of how they're support team has handled my concern is down right an embarrassment to someone who's been in the service industry for over 15 years. If management from Zendesk see this I recommend you listen to your customers and stop out sourcing operations who don't care. Shame on you Zendesk!

If I could I'd give them 0 stars because that's how bad they've been. I used them for several years now and really like the chat setup, but since they introduced this messaging ticket system, it's been downhill. I understand some business models might prefer the newer setup but why is everyone forced to use it? Anyways, long story short I've been in contact with support and let's just say they have been far from helpful with this issue so goodbye Zendesk!

our company has left Zendesk because of the horrible customer service experience. we won't be back any time soon!

Bin ebenfalls abgezockt worden. Jeder Stern ist einer zuviel. Finger weg davon !!!!!!!

The support is hell on earth. He took me through circles and hoops, ghosted me for a week, and still had the AUDACITY to get angry that i was being impatient. I'm fuming as i write this. The support guy name is Lucas Angrisani. Zendesk needs to work on their team. I had high hopes, but i got water splashed in my face. I won't recommend this software to anyone who loves their business at all!!! I don't use trust pilot, but this got me to finally create an account with them. Love your business? Don't risk it. it's not worth it.

Thuisbezorgd heb ik altijd goede ervaringen mee gehad. Maar de laatste tijd is het verschrikkelijk. Besteld/betaald maar geen eten en op mijn berichten géén reactie ontvangen. Heb nu ontdekt dat ze zich waarschijnlijk achter Zendesk verschuilen en deze doet dus ook niets.

It's a scum, not be used not be trusted. Intagram and Banks should protect us better...