ZendeskReviews of zendesk.com

Their own customer support is beyond frustrating. And this is a company that is selling customer support as a service! Avoid at all cost - especially now that there is ample alternatives in the market.

Zendesk, the AI only support company charging real human prices. If you need assistance with Zendesk and AI is not able to resolve your issue or answer the question, no one with any element of human intelligence will ever see or touch your inquires. I wouldn't want to use this service for free, never mind continue to pay for a support company that has literally no concept of what the word means. Very excited to explore other options with my organization as I am wildly confident that each and every one will offer a vast improvement on this black hole of engagement.

Warning .This company accessed my credit card without permission and then supplied goods which I never ordered.Despite protracted correspondence, which included return of their products to their designated Florida Warehouse, at an additional cost to me of £20 they have still not re-paid to myself, the original monies totalling £79.90,despite cancellation notice issued by themselves.

Subscription accidently renewed very recently. Can't contact Zendesk, just bots, which yell incessantly NO REFUNDS. Won't be back.

a customer support company with no customer support. Got logged out of my account and there's no fvcking way to get back cause they have no support whatsoever.

Fanno da parafulmine in qualità di customer support per le aziende di gaming. Le mie negativissime esperienze, vedo qui che non sono il solo, riguardano un offerwall. All'inizio cominci le tasks e sembra andare tutto normalmente, l'offerta viene attribuita e ricevi i primi premi finché ad un certo punto le ricompense non arrivano più e nessuno ti fornisce una spiegazione, ti liquidano con banalissime risposte generiche copia-incolla. Se non fosse questione di quattro spicci spesi su un gioco meriterebbero di essere denunciati per truffa almeno per fagli pagare le spese legali. Zendesk, digital turbine, non sprecate il vostro tempo vi faranno venire il nervoso per qualche minuto. Statene alla larga!

I am having the same problems as Katie Yoder. I can't assign a role to a new agent as system says we have used all available seats. It says we only have 5 seats, but we pay for 6!! No one is responding to support tickets. Absolutely appalling service.

This company is working with RICHIE GAMES....they send a message after you request a payout from the game ...2-3 days for your payout......Feb 27th...still no payout...contact them they BOT the same response with date from Feb 27th...their support is a BOT NIGHTMARE and never get an answer....this company is scamming like RICHIE GAMES is now...Shame these were both rather honest and have turned to scams and garbage