Liz
Question if the beads are real gems
Question if the beads are real gems; clasps are difficult to manipulate [especially for those w/hand problems]; anklet broke right away. Disappointed ;o(
Response from ZencrafthouseAug 9, 2024
We guarantee that all the jewelry items you ordered are crafted using real, natural crystals. In the current marketplace, it is our mission to bring to our customers jewelry products with healing and grounding properties. We will definitely see if we can offer another option, replacing the clasp with something else that's more convenient. We will send you a replacement for the broken anklet. Feel free to contact our Customer Service if we can assist you further.



