David
Great experience
Great experience. My therapist arrived on time and was very professional. He gave a great deep tissue massage
Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Zeel (zeel.com) has 561 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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561 approved reviews, newest moderated first
David
Great experience. My therapist arrived on time and was very professional. He gave a great deep tissue massage
Jerry
I had had 2 massages with different people and something about Chicago, has the best.
Rndmv
This is the best thing ever. The lovely ladies who came to our house for the massages were sweet, polite, and fantastic at their jobs. And the price is great. Would highly recommend.
Hilly
It's way too expensive for a not member you guys are trying to scam people into become members
Response from ZeelNov 19, 2018
Hi Hilly,<[email protected]> Thank you for letting us know your concerns about pricing. Our prices are cheaper than most spas and we are transparent about the factors we consider when setting prices. Zeel is available in 90 cities and some of the prices do vary, depending on the geographical area. The membership offers perks that some of our customers enjoy, but no one is ever pressured into joining. Best, Zeel
Frank
We had an excellent therapist who was very thorough. My wife and I had different issues and she was able help most of our issues. The main problem was that she arrived considerably later than expected. She ended up ruining our plans for the evening.
Response from ZeelNov 19, 2018
Frank, We are disappointed to learn the massage therapist arrived late to your appointment and ruined your evening plans. This should not happen to Zeel customers. We will look into this situation further and figure out what went wrong. A manager will be in touch and we hope you will decide to book with Zeel again soon. Best, Zeel
Shirley
Great service and the massage therapist was very good
Dan & Tracy N.
Very professional. Provided quality service. I have been using this service for a while and will continue.
Dustin
Zeel for me is 50/50. The therapists are usually good. My main issue is they are usually flustered when they get to my house from driving anywhere from two hours to a half hour to get to my location. The therapists tend to talk about their drive and have “driving energy” when they get to my place. I can tell they are run ragged sometimes. I’ve had therapists tell me they don’t like doing massage and this is just a way to make quick money while they do what they really want to do. My whole point for sharing this is that the service is great for if you need a massage but not great if you definitely want the massage of your life. I’ve used Zeel about a dozen or more times over the last year or so. So I’m still on the fence.
Response from ZeelNov 19, 2018
Dustin, This is helpful feedback and we are unhappy that you are not a satisfied customer. Zeel LOVES massage unlike the therapist you describe above, so we will be in touch to learn more. Best, Zeel