ZeelReviews of zeel.com

4.0561 reviews
Wellness & Spa
New York

Zeel

About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Zeel (zeel.com) has 561 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: zeel.com
Website: zeel.com
Category: Wellness & Spa
Location: New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zeel reviews

561 approved reviews, newest moderated first

G.D.
Jan 4, 2019
Great app and easy to book.
Great app and easy to book.
Response from ZeelJan 4, 2019
G.D. This is what we like to hear! Thank you for your comments and for being a valued Zeel customer. Best, Zeel
Jen
Jan 4, 2019
The service has always been flawless
The service has always been flawless. As with any massage service, it takes time to find your “preferred” masseuse/masseurs. However, I’ve never had a bad massage during the search and it didn’t take long to find several. I, also, really love the ability to gift massages...as do the recipients
Response from ZeelJan 4, 2019
Jen, Flawless is a word we love to hear when describing the Zeel experience. The gift cards really are a wonderful solution for even the "most impossible to buy gifts for" people. Thank you for your feedback. #Zeelgood
Reed
Jan 4, 2019
Excellent Massage
The massage therapists are for the most part excellent and the customer service is very good and very responsive. The prices are reasonable for having a massage therapist come to your home and are especially good if you sign up for their once a month massage program.
Response from ZeelJan 4, 2019
Reed, We are pleased to hear the membership program is working well for you. Keep the feedback coming as we rely on your ratings and reviews to maintain our quality standards. #Zeelgood
Betsy
Jan 4, 2019
I really love ZEEL
I really love ZEEL! Great therapist, very convenient.
Response from ZeelJan 4, 2019
Betsy, We love that you love Zeel. Thank you for your five star review! Best, Zeel
Sam
Jan 4, 2019
Great therapists
Great therapists, great customer support. Very good value
Samuel
Jan 4, 2019
Two out of the last three times I…
Two out of the last three times I requested zeel they failed to get me a masseuse
Response from ZeelJan 4, 2019
Samuel, We are as disappointed as you are to learn your appointment requests were not fulfilled. A manager is checking your account as I type this and we will be reaching out to you via your email address. Your negative experience is a rarity on the Zeel platform, so we will figure out what went wrong. Thank you for giving us another chance and for letting us know about your experience. Best, Zeel
BP
Jan 4, 2019
Easy
Easy, on time, and professional. And I don’t have to make an appointment to drive somewhere. This is the only way to get a massage.
Response from ZeelJan 4, 2019
Thank you, BP! We are glad we can help you spend less time in the car and more time relaxing ! #Zeelgood
Jeff
Jan 4, 2019
Always a great experience.
Always a great experience.
Response from ZeelJan 4, 2019
Jeff, Thank you for being a valued customer and we appreciate your feedback. #Zeelgood

ZeelReviews of zeel.com

About Zeel

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ZeelReviews of zeel.com

Zeel reviews

Great app and easy to book.

The service has always been flawless

Excellent Massage

I really love ZEEL

Great therapists

Two out of the last three times I…

Easy

Always a great experience.

About Zeel

About these reviews

More in Wellness & Spa

J Sterling's Wellness Spas

Test Me DNA

Dr. Bri's Vibrant Pelvic Health

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Zeel reviews

Great app and easy to book.

The service has always been flawless

Excellent Massage

I really love ZEEL

Great therapists

Two out of the last three times I…

Easy

Always a great experience.