Carole W.
When I purchase the insoles I looked…
When I purchase the insoles I looked and looked but neither the original nor custom state is there are two in a package nor if they are for both the left AND the right shoe. Praying $28 for the custom insoles covers 2 insoles and just 1 doesn’t get delivered. First time trying the custom and this is also the first time replacing them and my coils after one year of wear.
Response from Z-CoiL FootwearOct 7, 2026
Thank you for bringing this to our attention, and we apologize for any confusion regarding the insole packaging and details on our site. We want to make sure your order arrives smoothly and that you are completely taken care of. Please feel free to reach out directly to our customer support team at Customer Care or call us at 800-268-6239 so we can double-check your order status for you.




