Zappy HealthReviews of zappyhealth.com

I wanted to cancel my order & was told that I could and that I would be refunded. I then started receiving text messages saying my order was being shipped! I reached out to customer service and was given various answers. My last message from customer service stated that if the order ships, they will not refund!! This was after telling them TWO days before to cancel. I would definitely not recommend

Zappy's knowingly sold fraudulent medication to customers. Once the public found out, the doctor appeared very apologetic and promised to issue refunds. He dragged the process out just long enough for some of us to believe he was going to make things right. But by the time all the details emerged—like how the medication was being made and stored next to urine samples—it was too late to file a chargeback. Stay away from this provider

I started with this company in January and had no problems but this past month (march) they billed me on the 27th for my next dose.today it is April 14th and I have not received my prescription yet.When I try to message a practitioner it does not allow this option so I’m left with only the BOT option which is basically a dead end. I contacted in email what seems to be a person when I replied to one of the automated emails that my order was placed. I was told 5 days ago they have a lot of prescriptions and the pharmacy is behind. But now I am pretty late on my next dose and it is Frustrating to not talk to a person. No numbers to be found either.

Zappy Health makes promises that they can't keep. The Dr. said that I would lose weight and I haven't lost a pound. Zappy needs to provide real medication.

Idiot bots run the place. Got anything out of the ordinary? Like you're already on Semaglutide so need to start Zappy at .5mg? OMG, you're in for a week of battling bots to reach something claiming to be human. Next, you battle with the supposed human over contradictions in their boilerplate paperwork (they call it "customized" paperwork) that leaves you with no idea if they're actually sending the right dose. Then you find out that the introductory deal pricing disappeared, replaced by a far higher rate. Zappy response to questions about that? Zero. By now you're so desperate to get the delayed drug, you pay the rip-off rate, figuring you'll fight the price hike later. Meanwhile there's no way to schedule overnight shipping and there's no tracking number so you have no idea when the shipment will arrive. (A week later it still hasn't.) All you have is a credit card bill. So how did these idiot bots earn 5 stars from anybody?

Please run from this highly unethical and dangerous company who's dr cares more about $$ than his oath or reputation. They sold thousands of customers medication they advertised as being from a licensed pharmacy. Not only was that pharmacy not licensed but shut down on 1/31 for multiple offenses. Zappy instructed customers the meds were 100% safe, refused to refund or replace, has sent misleading info to find credit card disputes. The list goes on and on. They lie to people who bring it up, claiming the pharmacy didn't actually make the drugs, yet that wasn't the story until the truth came out and these other pharmacy's have denied it. Npr did a story on what a scam it is and there are numerous investigations going on. Please run.

Zappy Health promoted weight loss packages of tirzepatide from "licensed 503A or 503B sterile compounding pharmacies." I spent almost $3,000.00 on medication that Zappy claimed were from Ousia Pharmacy, which turns out did not have a sterile compounding license nor the license to ship to my state. Zappy Health was never able to verify where these meds were sourced, and this pharmacy has since been shut down and relinquished its license after multiple infractions uncovered by the Florida Department of Health. When this was exposed, Dr. Michel Bernard Choueiri (NPI# 1780991869) lied about the sourcing (later verified by other pharmacies he named), denied thousands of customers refunds or replacements, and insisted that the medication was "safe to use" while providing no proof of where the medication was from. He then withdrew his offer to test or replace samples of the product for purity to reassure his patients. Since then, there have been numerous reports of adverse events from using this product, at which point this doctor should have sent a stop order to immediately cease using these meds. He never did so, which directly violates his Hippocratic oath to do no harm. This lack of transparency and failure to inform customers about such a serious safety issue is negligent and unethical. Instead of taking responsibility for this lapse in safety, Zappy Health's customer service was unhelpful and dismissive. I contacted them multiple times about the unsafe conditions of the medication, but their responses were slow and did nothing to address the core issues at hand. There was no apology or effort to resolve the situation—only an attempt to deflect responsibility and seek remedy from the pharmacy. As I am unwilling to risk my health and safety by injecting unknown substances into my body, I had to pursue a chargeback with my bank.

Company refused to cancel subscription and continued to charge credit card. Subscribed for over 7 months and only received 2 shipments. Unreliable and entirely unethical.