Zanda (formerly Power Diary)Reviews of zandahealth.com

Response from Zanda (formerly Power Diary)Dec 27, 2023

Hi there, thank you for your thoughtful review of Power Diary! We're so pleased to hear that you find our platform excellent and easy to navigate. We completely understand that getting to grips with all the features can take a bit of time. Our tutorials are a fantastic resource, and we encourage you to make the most of them to explore the full potential of Power Diary. We're here to support you every step of the way, so if you have any questions while learning about the features, please feel free to reach out at [email protected]. Thank you for choosing Power Diary, and we look forward to supporting your practice's growth and efficiency. - Irina

Response from Zanda (formerly Power Diary)Dec 27, 2023

Hi Monica, thank you for taking the time to share your experience with Power Diary and its impact on your counseling business. As a therapist, your satisfaction with the ease of creating and sending invoices, coordinating Telehealth sessions, and utilizing mass communication is incredibly important to us. We're pleased that you find Power Diary highly intuitive and a significant time-saver in your professional life. Your acknowledgment of our responsive and helpful support team means a lot to us. We understand that occasional glitches can happen, and we appreciate your understanding in this regard. Our team is always committed to resolving any issues promptly and ensuring a smooth experience for our users. If there's anything more we can do to enhance your experience with Power Diary, or if you have any suggestions or feedback, please don't hesitate to reach out. Your insights are invaluable for our continuous improvement. Thank you for choosing Power Diary and for your trust in our service! - Irina

Response from Zanda (formerly Power Diary)Dec 28, 2023

Hi Leila, thank you for your positive feedback about Power Diary! We're really glad to hear that you find our platform easy to navigate and our features, like tags for organizing files, helpful. It's great to know that the financial report generation feature is proving to be valuable for your tax preparations as well. Our team is dedicated to creating a user-friendly and efficient experience, so your comments are very encouraging. We're continually working on improving and adding more features to make managing your practice even smoother. If there are any other features you enjoy or if you have any suggestions for further enhancements, we'd love to hear from you. Your feedback is essential in helping us grow and better serve our users. Thanks again for taking the time to share your experience. We're here to support you and your practice's needs! - Irina

Response from Zanda (formerly Power Diary)Dec 28, 2023

Hi Mark, thank you so much for your positive review of Power Diary! We're really pleased to hear that the integration of notes, invoicing, and text reminders is working seamlessly for you. It's our goal to provide a comprehensive solution that simplifies and streamlines these essential aspects of practice management. Your feedback on the excellence of communication and reporting features is particularly encouraging. We understand the importance of these tools in managing a practice efficiently and are delighted to know they are meeting your expectations. If there are any other aspects of Power Diary that you enjoy or if you have any suggestions for further improvements, we would love to hear from you. Your input is invaluable in helping us continue to enhance our service. Thanks again for your support and for sharing your experience. We're here to assist you in any way we can! - Irina

Response from Zanda (formerly Power Diary)Feb 15, 2023

Thank you for your review and recommendation! Really happy to hear that Power Diary tools make admin less painful and time consuming! If you haven't already done so, please send your feature request to [email protected]. Our team may have some questions regarding the specific functionality that you're looking for in an app. Thanks again! -Heather

Response from Zanda (formerly Power Diary)Feb 14, 2023

Thank you for your review and feedback, much appreciated! Please email the Customer Success team at [email protected], and we'll be happy to set up an individual online session for you just to see if you are getting the most out of the system. - Heather