Judy K.
Delivered in a timely manner
Delivered in a timely manner
Response from YuMOVE USJul 5, 2024
Hi Judy, thanks for your review! We are happy to hear that our auto-ship program is working well for you! Kind regards, Holly

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Judy K.
Delivered in a timely manner
Response from YuMOVE USJul 5, 2024
Hi Judy, thanks for your review! We are happy to hear that our auto-ship program is working well for you! Kind regards, Holly
Mary R.
YuMove is great. One of my dogs, a 9 yr old, 45 lb terrier mix, has shown increased energy and enthusiasm, running happily and racing thru the agility tunnel on her own. The other, a 7 yr old Vizsla, has a mysterious shoulder injury that most likely needs imaging to diagnose. Her chiro vet was the one who recommended YuMove.
Response from YuMOVE USJul 5, 2024
Hi Mary, thank you for your review! We are so happy that YuMOVE is working so well for your Terrier Mix and that she is happily running her agility course! Kind regards, Holly
Jordan
Great product, I've gotten a few friends to start using it for their senior dogs with great results too. Just wish I could setup a recurring shipment for every 2 or 3 months.
Response from YuMOVE USJul 5, 2024
Hi Jordan, thanks for your review and for spreading the word about the benefits of YuMOVE! We are happy to make adjustments to your timeline for you. Please just reach out to our Customer Care Team at 844-901-2099. Kind regards, Holly
Cindi
Product, as always is excellent, but disappointing in pricing. Ordered regularly on auto-ship for years and suddenly price went up by $8. Checked online and new orders are about $20 less per month for auto-ship with free shipping. I originally began using when I lived in UK and never had a pricing problem. Cancelling auto-ship currently and re-setting it. **Clearly Holly from Yumove didn't read my complaint above and just provided a canned response without seeing that I HAVE BEEN ON AUTO-SHIP FOR YEARS and apparently didn't get a discount, but my price went up by $8 the last 2 months, but new autoships are apparently almost $23 LESS THAN what I was paying. How is it my order history shows recurring charges every 4-5 weeks or so but I was paying full price? Yeah, for that, -1 more star. Disappointing.
Response from YuMOVE USJul 5, 2024
Hi Cindi, thanks for your review! Our auto-ship program is our most economical way to order YuMOVE and will give you 30% off of each order! Kind regards, Holly
Wendy
I don’t do anything on computer and your customer service was friendly and very nice. No problem placing order
Response from YuMOVE USJul 1, 2024
Hi Wendy, thank you for your review! We are so glad that our Customer Care Team was able to help you out! Kind regrads, Holly
Linda R.
I have a 12 year Australian/Pyrenees that is doing fantastic with your product. I also give a half dose to my other 2 dogs as well to help keep their joint health good.
Response from YuMOVE USJul 1, 2024
Hi Linda, thank you for your review! We love to hear that YuMOVE is working so well for your pack! Kind regrads, Holly
Leslie C.
Great customer service. They go the extra mile to make sure you receive the product. Very happy with the product. The customer service agent was very nice and on top of her game.
Response from YuMOVE USJun 28, 2024
Hi Leslie, thank you so much for your review. We are thrilled to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Larry D. A.
I was hesitant at first and wrote a sub-par review on this product. I must admit that I might have expected results for my dog too soon after she started taking this supplement but then I received an email from Dianivette that made me realize that this company cares for my pet's well-being. What other company takes the time to check in and ask a few questions that show 100% concern for our fur babies? I have doubled the dose of the product with my dog and will hope for results and I am confident that Dianivette in Customer Relations will be following up with me on my pet's progress. Hats off to a very good company and I thank you for your true concern! Larry A.
Response from YuMOVE USJun 28, 2024
Hi Larry, thank you for your review! We are so glad that Dianivette was able to help you out! Please keep us posted on your dog's progress! Kind regards, Holly