YuMOVE US Reviews | Read Customer Reviews of yumove.com

YuMOVE USReviews of yumove.com

4.62,847 reviews
Pet Stores
8390 Champions Gate Blvd, Four Corners, Florida

Call Directions Website

YuMOVE US

About YuMOVE US

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: yumove.com
Website: yumove.com
Category: Pet Stores
Location: Four Corners, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Stores, Florida

YuMOVE US reviews

2,847 approved reviews, newest moderated first

ELIZABETH V.
Sep 25, 2024
Unhappy Customer
I had cancelled this subscription and should not have received this nor been charged for it. One unhappy customer!
Response from YuMOVE USSep 25, 2024
Hi Elizabeth, thank you for your review. After checking, I can see that an order was processed on August 5th and you cancelled the subscription on August 6th, after the order had already processed and shipped out to you! However, I can confirm that was the last order from us. A Customer Care member will be in touch later today! Kind regards, Dianivette
Report
MICHAEL R.
Sep 24, 2024
Outstanding product and service
Easy to purchase product and at a discount rate. That’s a win win. Fabulous customer service
Response from YuMOVE USSep 24, 2024
Hi Michael, thank you so much for your review. We are thrilled to hear that you're a fan of our product and our customer service! Kind regards, Dianivette
Report
Cathi S.
Sep 24, 2024
I didn’t intend to request a…
I didn’t intend to request a subscription of repeat deliveries.Orders should not be set to default.
Response from YuMOVE USSep 24, 2024
Hi Cathi, thank you for your review. On our site you can click on on "Single purchase" or on "Monthly Plan" which is our auto ship service that gets 30% off of every purchase! You can cancel this auto ship at any time by logging into your online account or reaching out to our Customer Care Team at (844)901-2099 and they'll be happy to help! Kind regards, Dianivette
Report
Charlene S.
Sep 23, 2024
Customer service responds quickly
Customer resolved duplicate shipment issue.
Response from YuMOVE USSep 24, 2024
Hi Charlene, thank you for your review. We are so happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Report
gillian K.
Sep 23, 2024
Great product!
Great product, great service! My dog Leo had a shoulder surgery over a year ago and he's healed really well. I give him YuMove to support his joints as he gets older.
Response from YuMOVE USSep 24, 2024
Hi Gillian, thank you for your review. We are thrilled to hear that your dog is doing well on YuMOVE! Kind regards, Dianivette
Report
Erica
Sep 22, 2024
Noticeable difference in my 11 year old lab mix
My nearly 11 year old “hound-brador” can get up from his bed without difficulty after just a few weeks on Yu Move. It’s easy to see that he feels better which makes me feel better! He’s now in his third month of Yu Move and it continues to help him move from laying to standing without the obvious stiffness he was feeling before. I would definitely recommend.
Response from YuMOVE USSep 24, 2024
Hi Erica, thank you for your review. We are so happy to jear that your dog is moving around better since being on YuMOVE! Kind regards, Dianivette
Report
Penelope
Sep 21, 2024
Quick and efficient and easy.
Quick and efficient and easy.
Response from YuMOVE USSep 24, 2024
Hi Penelope, thank you for your review! We are so happy that your orders arrve in a timely manner and that it is easy to order! Kind regards, Dianivette
Report
C J.
Sep 20, 2024
Easy ordering online; phone number answered by AI
Yumove supplements have worked very well for my dogs, and I’m ordering a second batch. Ordering online has been easy to do. I love how quickly & constantly they keep up communication by email about your order throughout the process and was happy to also receive discount codes. Only fault I’ve found with the company was when I called the helpline about an issue getting into my account. A “digital assistant trained to understand sentences” answered, but my request must not have been in its vocabulary because it hung up on me. But I was able to resolve the issue on my own through the website without much trouble.
Response from YuMOVE USSep 23, 2024
Hi, Thank you for getting in touch. We’re so pleased to hear that YuMOVE supplements have been working well for your dogs and that you’ve had a positive experience ordering online! It’s great to know you found our communication helpful and enjoyed using the discount codes. We’re sorry to hear about your experience with the digital assistant when you called. Your feedback is really valuable, and we’ll look into this to improve our service. It’s good to hear that you managed to resolve the issue through the website. If you ever need further assistance, please don’t hesitate to reach out—we’re always here to help! Kind regards, Katie S YuMOVE Customer Care
Report