Chris K.
I appreciate the quick fulfillment of…
I appreciate the quick fulfillment of orders and shipping
Response from YuMOVE USDec 11, 2024
Hi Patricia, thank you so much for your review! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Chris K.
I appreciate the quick fulfillment of orders and shipping
Response from YuMOVE USDec 11, 2024
Hi Patricia, thank you so much for your review! Kind regards, Dianivette
customer
I had to cancel my subscription because my dog passed away. When I told them the reason for canceling, they not only canceled my order, but gave me a refund for the previous order. They were so generous and kind when I was going through such a terrible time.
Response from YuMOVE USDec 9, 2024
Hi there, we are so sorry to hear of the loss of your pet! Please accept our sincere condolences and if you need anything, please let us know. Kind regards, Dianivette
Judith D.
I’m waiting for my recent order from linkbells. I love your product I just need them asap I’m out and I should have received them by now
Response from YuMOVE USDec 6, 2024
Hi Judith, thank you for your review. I can see that your order has since arrived! Also, your subscription is set on a monthly timeline so we can adjust your subscription as needed so that you do not run out of product! Kind regards, Dianivette
C K.
Easy to order online using a tablet.
Response from YuMOVE USDec 6, 2024
Hi there, thank you for your review. We are happy to hear that your ordering experience was easy! Kind regards, Dianivette
charlene
Easy to order
Response from YuMOVE USDec 6, 2024
Hi there, thank you for your review. We are happy to hear that your ordering experience was easy! Kind regards, Dianivette
Karen G.
Changes in Kit's order was very easy polite and helpful. Made so easy
Response from YuMOVE USDec 9, 2024
Hi Karen, thank you so much for your review! Kind regards, Dianivette
Heide M.
Quick responses to questions!
Response from YuMOVE USDec 3, 2024
Hi Heide, thank you so much for your review. We are so happy to hear this! Kind regards, Dianivette
customer
Excellent customer service. My order shipped but I never received it. They shipped me a new order promptly and when the 1st order finally came, they let me keep it. No charge.
Response from YuMOVE USDec 3, 2024
Hi there, thank you for your review. We are so happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette