Anaelys C.
Informative!
Was able to ask about the product and recieve feedback with customer service
Response from YuMOVE USJun 12, 2025
Hi Anaelys, thank you so much for your review! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Anaelys C.
Was able to ask about the product and recieve feedback with customer service
Response from YuMOVE USJun 12, 2025
Hi Anaelys, thank you so much for your review! Kind regards, Dianivette
Linda M.
As always after a telephone call and talking to a human being(that is a good thing) we found a plan that would work for my cockapoo. The advice given and helping me work things out was no problem for them. As always thank you
Response from YuMOVE USJun 12, 2025
Hi Linda, thank you so much for your review! Kind regards, Dianivette
Hector V.
Got my product following day.
Response from YuMOVE USJun 12, 2025
Hi Hector, thank you so much for your review! Kind regards, Dianivette
Clydine F.
The product works and my dog takes it like it's a treat.
Response from YuMOVE USJun 12, 2025
Hi Clydine, thank you so much for your review! Kind regards, Dianivette
Dr. Marilyn S.
I have been a Yu Move customer longer than I can remember. My 14-year-old Cocker Spaniel had a new lease on life after she started taking Yu Move. Her quality of life was so obvious. I told everyone what a great supplement to improve your dog's quality of life.
Response from YuMOVE USJun 12, 2025
Hi Dr. Marilyn Shoemaker, thank you so much for your review! Kind regards, Dianivette
Carolyn T.
I contacted Yu Move about changing the interval between autoships. The change was made immediately. The interaction was pleasant and polite.
Response from YuMOVE USJun 12, 2025
Hi Carolyn, thank you so much for your review! Kind regards, Dianivette
Lynette L.
This is phenomenal for both of my dogs with their joint pain. They have been on it for years. I do see a difference when they are off it for a while. I highly recommend it!
Response from YuMOVE USMay 29, 2025
Hi Lynette, thank you so much for your review! Kind regards, Dianivette
Valarie P.
There appears to be no way to recover my account in order to cancel or change my subscription.
Response from YuMOVE USMay 27, 2025
Hi Valarie, I am so sorry to hear about the issues you experienced while trying to access your account! I have sent an account activation link in a separate email. This will prompt you to create a password, and from there, you will be able to access your account and manage any subscriptions as needed! You can also email our Customer Care team at [email protected] to further assist you with any changes or cancellations! Kind regards, Dianivette