YuMOVE USReviews of yumove.com

Response from YuMOVE USDec 10, 2018

Hi CoCo and Sunny, Thank so much for letting us know! Your sample will definitely get to you...I am really sorry that you are having to wait. Have you received an email saying it's on the way? The warehouse has been super busy with sample requests but I will find out where yours is! Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona

Response from YuMOVE USDec 10, 2018

Hi Frank - so sorry to hear you're still waiting! I will follow up on this for you ASAP - we have had a huge number of requests and the warehouse has gotten a little behind. Did you receive an email saying they were on the way? Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona

Response from YuMOVE USDec 10, 2018

Thanks for letting us know Russel, so sorry you have had to wait! Now that they've been dispatched they should be with you soon, the warehouse has just been so busy with requests we have fallen a little behind. Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll double check on your order and confirm that they have been sent out, let me know if there's anything I can help with - Fiona

Response from YuMOVE USDec 10, 2018

Thanks for letting us know Toni- and I am so sorry that you are still waiting to receive your sample. We want you and your dog to try, too! We are definitely working on getting this out to you ASAP, the warehouse has been super busy with samples but it should be with you soon. Have you received an email saying it's on the way? Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona

Response from YuMOVE USDec 10, 2018

Hi Michelle, thanks for letting us know! I am really sorry that you are having to wait, I promise we will get this to you and really do want to hear your opinion! Have you received an email saying it's on the way? The warehouse has been super busy with sample requests but I will find out where yours is. Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona

Response from YuMOVE USDec 10, 2018

Hi Amanda, Thanks so much for taking the time to give us your feedback. I am so sorry to hear that your dog is not taking to the new chews as you had hoped .... if you would like to talk it through, we do have some top tips to help introduce new chews to your dog and would love to help as we want each and every dog to enjoy the benefits YuMOVE Soft Chews can bring! You can reach us at 844 570 3222 or email [email protected], we're here Monday - Friday 8am - 7pm CT (excluding public holidays). If we're not in just leave a message and we'll come back to you ASAP (at least the next working day). Hope to hear from you soon! Dana

Response from YuMOVE USDec 10, 2018

Hi Sasha, thanks for letting us know! Your sample will definitely get to you, I am really sorry that you are having to wait. When did you receive the email saying it was on the way? The warehouse has been super busy with sample requests but I will find out where yours is! Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona

Response from YuMOVE USDec 10, 2018

Hi Chris - thanks for letting us know and I am so so sorry that you are having to wait. Have you received an email saying it's on the way? The warehouse has been super busy with sample requests but I will find out where yours is, we will definitely get this to you! Our contact details are: [email protected] or phone 844 570 3222 if you would like to get in touch, I'll come back to you ASAP with an update - Fiona