YuMOVE US Reviews | Read Customer Reviews of yumove.com

YuMOVE USReviews of yumove.com

4.62,847 reviews
Pet Stores
8390 Champions Gate Blvd, Four Corners, Florida

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YuMOVE US

About YuMOVE US

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: yumove.com
Website: yumove.com
Category: Pet Stores
Location: Four Corners, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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YuMOVE US reviews

2,847 approved reviews, newest moderated first

suzan M.
Sep 19, 2022
Love the product but….
love the product but received four orders when only wanted one. Therefore wish to cancel subscription
Response from YuMOVE USSep 19, 2022
Hi Suzan, thank you for your review. We're glad to know you're a fan of YuMOVE but we would love to help sort out the issue with receiving multiple orders when you only wanted one. Please email us at [email protected] or give us a call at 844-570-3222 and we'll be happy to assist you with your subscription. Kind regards, Chelsea
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James M.
Sep 19, 2022
Made working with YuMove a pleasure
polite, helpful and professional
Response from YuMOVE USSep 19, 2022
Hi James, thank you for your review. We are thrilled to know that our YuMOVE Customer Care was polite, helpful and professional. If we can assist you any further please do not hesitate to reach out. -Chelsea
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Shannin R.
Sep 18, 2022
I keep emailing to say I believe I got…
I keep emailing to say I believe I got the wrong product but nobody has yet to respond to me.
Response from YuMOVE USSep 19, 2022
Hi Shannin, thank you for your review and I'm sorry to hear you think we've missed the mark with our communication. I checked and can see that we responded to your Sep 9 query already and have received another query from you on Friday. If you have not seen our responses please double check your email or spam folders as sometimes things can get lost in there. Please also know our Customer Care team does not work weekends and we request that you allow a little time on Mondays for emails to be responded to. We're always happy to help! -Chelsea
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rciervo
Sep 17, 2022
The website was informative and clear.
The website was informative and clear.
Response from YuMOVE USSep 19, 2022
Hey there, thank you for your review! We're glad to know your experience with our website was stellar -Chelsea
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Lori G.
Sep 17, 2022
I never received my order
I never received my order
Response from YuMOVE USSep 19, 2022
Hi Lori, thank you for your review and I'm disappointed to hear that you haven't received your order. After checking the tracking number we provided you, I can see that FedEx has your order out for shipping. Please email us at [email protected] and we'll be happy to assist you further in this matter. -Chelsea
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Kirsten D.
Sep 16, 2022
I have a black lab who has elbow and…
I have a black lab who has elbow and hip dysplasia along with severe arthritis in his lower back...so he is on alot of pain management medication. I have started him on YuMove PLUS 1-aday for medium dogs and i am absolutely amazed at the difference with him. It has taken 3mths but it is definitely worth it. He now can do stairs albeit just the once a day but more importantly he has his mojo back. I cannot recommend this product enough. But i would suggest that you dont expect changes for a couple of months and stick with it for at least 3mths...but in my case, Bert is a very severe case...his hips are practically made from wood, they are that stiff but YuMove has 100% allowed him to be more flexible. And the difference if we dont give it to him is very noticeable too (husband forgets sometimes). Bert is a fussy eater too but he does seem to take these chews with no problems too. Get some if you want your dog to enjoy life once more!
Response from YuMOVE USSep 16, 2022
Good afternoon, Wow, thank you so much for your fantastic feedback. We are so happy to hear how well Bert is getting on and that YuMOVE has made such a big difference to him. Hearing such great stories really does make all our hard work so worth while, thank you again for sharing :). Kindest regards, Louise YuMOVE Customer Care
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Bombas C.
Sep 15, 2022
The trial jar arrived in a timely…
The trial jar arrived in a timely manner. An advance email came telling me how many chews to give daily.
Response from YuMOVE USSep 15, 2022
Hi Candy, thank you for your review! We are so glad to know that your product came in a timely manner with the email explaining how best to use the YuMOVE. If we can assist you with anything moving forward please do not hesitate to reach out. -Chelsea
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Kathy G.
Sep 14, 2022
I really did not get a chance to use…
I really did not get a chance to use the product for any length of time, my fur bud, Sofi, passed away: stroke
Response from YuMOVE USSep 15, 2022
Hi Kathy, thank you for your review and I am so sorry to hear about sweet Sofi. As a company of pet lovers we know how hard this can be so we're sending you all our best in this difficult time. Kind regards, Chelsea
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