Sean G.
Customer service is phenomenal!
Customer service is phenomenal!
Response from YuMOVE USJan 23, 2023
Hi Sean, thank you for your review. We are so pleased to know that our customer service team is phenomenal! -Chelsea

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sean G.
Customer service is phenomenal!
Response from YuMOVE USJan 23, 2023
Hi Sean, thank you for your review. We are so pleased to know that our customer service team is phenomenal! -Chelsea
Debra Lucas F.
My greyhound was limping after running. Since I started her on Yumove she can now run without limping. She has not limped since shortly after starting her on this Yumove. I give it to My other greyhound as well for prevention
Response from YuMOVE USJan 23, 2023
Hi Debra, thanks for your review. We are so pleased to know that your greyhound is no longer limping since taking YuMOVE! -Chelsea
Rachell B.
Great customer service!
Response from YuMOVE USJan 20, 2023
Hi Rachell, thank you for your review. I am thrilled to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Carole M.
I am very impressed by the manner in which this company dealt with a very minor problem I had with my order. They went above and beyond the call of duty to solve this problem and I’m very grateful For the generous and thoughtful way they resolved this issue. They rank an A+ in my book.
Response from YuMOVE USJan 20, 2023
Hi Carole, thank you for your review. I am so thrilled to hear that our Customer Care Team was able to help you out! -Dianivette
Todd L.
We Love YuMove...Over a year ago we found out from our Vet that Our Black lab 10 years old had joint issues. Later that same year our 8 year old Golden Retriever got the same news they were both put on prescriptions for pain and swelling. Then our Vet told us about YuMove, a couple months after our First order both our Kids are no longer needing prescriptions our kids are running outback with us and back to their Old Selves. Our orders are always shipped fast,convenient and we Can't Thank you all So Much.
Response from YuMOVE USJan 19, 2023
Hi Todd, thank you for your review. I am so happy to hear that your dogs are back to their old selves and that your orders arrive in a timely manner! -Dianivette
sherry
My dogs refuse to eat the pills. I tried to ask for a refund and I was told to try alternative ways to administer the pill, as if had not already tried that. So I have a full bottle that none of my dogs will take. Obviously we won’t be doing business again.
Response from YuMOVE USJan 19, 2023
Hi Sherry, thank you for your review. I am sorry to hear that your dog's did not enjoy the taste of YuMOVE! I have processed the refund for your order as requested and a member of our Customer Care Team will be in touch with you later today. Kind regards, Dianivette
Emmanuel
The customer service on call was top tier. The person, I think her name was Diana(?). Spoke so nicely and calmly explained everything to me. She answered my questions honestly and I really appreciate it that. The items I received we also great. My dogs loved it!! Thank you!!!
Response from YuMOVE USJan 19, 2023
Hi Emmanuel, thank you for your review. I am thrilled to hear that our Customer Care Team was able to help you out and that your dog's enjoyed the taste of YuMOVE! Kind regards, Dianivette
Wendy
YuMove changed our dog's life. He's a 2.5 year old lab with hip dysplasia who walked slow, wasn't playful, and isolated often. We were prepared to get him a total hip replacement, but 3 weeks after daily YuMove he is trotting ahead of us with his tail up, he jumps on to the bed easily, and he spends the evenings with us in the living room now. I've told everyone with a dog about this supplement!!
Response from YuMOVE USJan 19, 2023
Hi Wendy, thank you for your review and for spreading the word on YuMOVE! I am so happy that you have seen a difference in your dog! -Dianivette