YuMOVE USAt YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Carolyn D.
I had trouble using the 25OFF discount online so I called. Someone answered immediately, was very pleasant and helpful and processed my order with the 25OFF discount. Excellent customer service, thank you!
Response from YuMOVE USFeb 3, 2023
Hi Carolyn, thanks for your review! It was a pleasure speaking with you earlier today and know that you can always give our helpful Customer Care team a call and we'll be happy to assist you. -Chelsea
Jean T.
it was easy to get around the site but I am unsure if this is an ongoing subscription that I am going to have to cancel or not.
Response from YuMOVE USFeb 3, 2023
Hi Jean, thanks for your review. We're happy to hear that your visit to our website was easy and can confirm that you have not signed up for a subscription at this time. Kind regards, Chelsea
Harold
Easy ordering and very informative advertisement
Response from YuMOVE USFeb 2, 2023
Hi Harold, thank you for your review. I am thrilled to hear that you enjoyed your ordering experience and our advertisements! Feel free to reach out to our Customer Care Team with any questions. -Dianivette
customer
Web site is user friendly. Easy ordering. Great discount
Response from YuMOVE USFeb 2, 2023
Hello, thank you for your review. I am thrilled to hear that you're a fan of our site and our discounts! Feel free to reach out to our Customer Care Team with any questions. Kind regards, Dianivette
Jason
I was irritated to find using my Care Credit card wasn’t an option for purchase .
Response from YuMOVE USFeb 2, 2023
Hi Jason, I'm sorry to hear that you're disappointed you couldn't use your Care Card. Since YuMOVE is not a medication we would not be able to accept that card as a form of payment. I do apologize for the inconvenience. Kind regards, Chelsea
DG
My vet introduced me to the product and it seems to be helping 2 weeks into into using it. I did find it a little difficult to apply the discount code to the purchase, so perhaps that could be made more simplified for the "technologically challenged " like myself.
Response from YuMOVE USFeb 2, 2023
Hi, Thank you for your feedback and leaving a review. We're so thrilled to hear about your dog's progress while taking YuMOVE. We are disappointed to learn that your check out experience was not enjoyable. Please know that your comment will be shared and we will work diligently to provide a more enjoyable experience in the future. If we can assist you moving forward, please don't hesitate to reach out! Thank you for your review and we're grateful to have you as a valued customer. Kind regards Amanda Customer Care team
Rosetta R.
I have given my dog many different pills and chews to help her with her aging body and joints and nothing worked untill Yumove. She is a new dog. Customer service is great. The website is easy to navigate. Thank you for this product.
Response from YuMOVE USFeb 2, 2023
Hi Rosetta, thanks for your review. We are so pleased to learn that your dog is moving so well since taking YuMOVE and that our Customer Service is great! -Chelsea
John P.
Wilber is moving much better.
Response from YuMOVE USFeb 1, 2023
Hi John, thank you for your review. I am delighted to hear that Wilber is moving around better! Feel free to contact our Customer Care Team with any questions. Kind regards, Dianivette
