YuMOVE USAt YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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OsoLinva
The customer service with YuMove is nothing short from AMAZING. Chelsea helped me and she was great! They have definitely helped me out when it comes to my dog. I will only be recommending YuMove only to all my friends with fur babies! Thank you so much!
Response from YuMOVE USAug 31, 2023
Hi Osolinva, thank you for your review. We are so happy to hear that Chelsea was able to help you out! Kind regards, Dianivette
Cynthia
They helped save money when I placed an order unnecessarily on top of a monthly subscription. I didn't even initiate the savings, they did.
Response from YuMOVE USAug 31, 2023
Hi Cynthia, thank you so much for your review. We are thrilled to hear that our Pet Care Consultants have been able to help you save money! Kind regards, Dianivette
Angela L.
The service was excellent.
Response from YuMOVE USAug 30, 2023
Hi Angela, thanks for your review. We're delighted to hear that our customer service was excellent for you! -Chelsea
Stef
I have a 13 year old Labrador with arthritis that effects her back legs. This product has been wonderful in helping her stay active. Occasionally it seems like one of her legs gives out or maybe her paw slides but she doesn’t seem to be in any discomfort even after these episodes. I think this product helps reduce these episodes and keeps her out of severe pain. I think it is important to note that this product is critical in a treatment plan for her arthritis along with a prescription anti-inflammatory and CBD oil. My vet stated the importance of including a supplement with the ingredients of YuMove together with prescription and CBD. It is so important to have all three components in her treatment and all are equally important. The vet advised that not all supplements contain the quality and quantity and prior supplements containing what YuMove has did not work. So YuMove is the real deal and a vital component in arthritis treatment so an older dog can live an active life! Thank you YuMove for providing a quality supplement I can rely on to ensure my baby is her best self at 13!
Response from YuMOVE USAug 30, 2023
Hi Stef, thank you for your review. We are so happy to hear that you're a fan of YuMOVE! Kind regards, Dianivette
Marjorie J.
Customer service was amazing and the staff was very helpful!
Response from YuMOVE USAug 29, 2023
Hi Marjorie, thank you so much for your review. We are thrilled to hear that our customer service has been helpful and amazing! Kind regards, Dianivette
Anita M.
A shout out to the customer support! We had a little confusion with the shipping address since we recently moved. While the initial order got shipped to the old address they send a new order without extra charge to our new address. Customer support was responsive and supportive. And our Saint Bernard loves the product. We see an improvement after only four days!
Response from YuMOVE USAug 29, 2023
Hi Anita, thank you so much for your review. We are so happy to hear that your dog is enjoying the taste and that you have seen a noticeable improvement in your dog since being on YuMOVE! Kind regards, Dianivette
Rebecca C.
YuMove has changed my dog Ginas life. My fur baby had a bad knee and she would hate walking for extended periods of time and I was feeling hopeless for her. Diana was an amazing customer service rep and she was extremely helpful in figuring out what product is best for my pet. After a few months, I noticed Gina would walk for longer and even get the zoomies from time to time. Love this product.
Response from YuMOVE USAug 29, 2023
Hi Rebecca, thanks for your review. We're thrilled to know that YuMOVE has made such a positive change in your dog's mobility! We're massive fans of Diana too :) -Chelsea
Dawn H.
YuMOVE calculated what I needed to get started. They sent enough product to give the recommended "loading dose" for the first 4 weeks, then the next delivery was right on time! Ordering from their website was so easy. I would suggest subscribing to get an awesome discount...this official joint supplement of the AKC is certainly warranted!
Response from YuMOVE USAug 29, 2023
Hi Dawn, thanks for your review. We're so glad to hear that our delivery and website have been a breeze for you, and that you're a fan of our subscription service! -Chelsea
