Peggy C.
Called customer service
Called customer service, all my questions were answered. They were very nice and helpful.
Response from YuMOVE USApr 21, 2026
Hi Peggy, thank you so much for your review! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Peggy C.
Called customer service, all my questions were answered. They were very nice and helpful.
Response from YuMOVE USApr 21, 2026
Hi Peggy, thank you so much for your review! Kind regards, Dianivette
Bill C.
Great Customer service! Deliveries from regular subscriptions on time. Always send a reminder before order is shipped in case you need to cause or adjust your schedule temporarily. Easy to manage Your account online. Highly recommended.
Response from YuMOVE USApr 21, 2026
Hi Bill, thank you so much for your review! Kind regards, Dianivette
customer
My dog is 12 years old Ava still competing in agility
Response from YuMOVE USApr 21, 2026
Hi there, thank you so much for your review! Kind regards, Dianivette
Cheryl S.
The product is amazing. It helped my dog for years. Customer service is exceptional. I called to let them know my dog passed away. They reimbursed me the last order that they had already sent me.
Response from YuMOVE USApr 15, 2026
Hi Cheryl, please accept our sincerest condolences! If there is anything we can help with, please let us know! Kind regards, Dianivette
Donald H.
Tried to stop this order but couldn’t access my account online. Order went thru and then I could access my account online. I don’t want the product but had to pay for it!
Response from YuMOVE USApr 13, 2026
Hi Donald, thanks for your review. As mentioned over the phone, this order has already shipped but you can return it back to us! Feel free to reach out to us again with any questions or concerns! Kind regards, Dianivette
Lisa S.
Excelente producto
Response from YuMOVE USApr 9, 2026
Hi Lisa, thank you so much for your review! Kind regards, Dianivette
Suzanne
My dog has a bad rear leg started her on Yumove she is so much better.
Response from YuMOVE USApr 9, 2026
Hi Suzanne, thank you so much for your review! Kind regards, Dianivette
Beverly M.
I did not place an order today . I did receive an order yesterday.
Response from YuMOVE USApr 9, 2026
Hi Beverly, thanks for your review! To confirm, the email reminder you received was from your April 1st order that you had not received previously. We are so sorry for this confusion but can assure you that you do not have another order your way! Have a wonderful day! Kind regards, Dianivette