YRUReviews of yru.life

Their shipping times are complete trash. They charge so much for regular shipping. Ordered something on the 24th of November, I did a reversal claim through my bank and all off a sudden a shipping label was created. Alas! It still hasn’t moved in two days though. Crazy!

I am not disappointed. I got what i´ve ordered. Well packed and evey shoe pair in seperate brand box. Now- two weeks after purchase i got a letter from FedEx about 102 EURO Taxes for the 246 EURO(inkl. 74EURO Shipping ) Order. I do not blame Y.R.U for this. Be smart and stay below the tax free amounts if you order from Europe/Germany.

I attempted to order some boots on 17 September during a 50% off sale, they tried to run my card 12 times. The only email I did receive it said that my card had not been charged despite the fact it’s still remains charged. I have reached out no less than five times via email and Instagram and they have not responded. I have received no order confirmation or shipping notifications. EDIT: I received an email saying my shipment is on the way (sept.28) , then an email that same day saying my order was cancelled then to my amazement the boots actually arrived oct.1st. Still no response from anyone at YRU. So order at your own risk!

I ordered shoes and they took a second payment without my knowledge. When i ordered I was shown 1 amount and thats what I paid, a few minutes later they took a second payment for a little less than the original and are ignoring all attempts to contact them, they wont even let me cancel and refund the order they just stole money from me. Its been almost 2 weeks now and i dont even have my order they say they sent. A second transaction after purchase was completed is just a scam and I would not trust this company at all

very happy with my purchase! I got their mushroom platform boots on sale (originally $150, got them for $55 with their SALE50 discount) with protection from Route. They took about 13 days to arrive (ordered October 27, received November 9) and have good weight to them. They’re my first pair of platform boots but i can tell they’re good quality and will definitely be getting more

I really paid $210.40 with $15 shipping $13 tax for an item that was never even shipped. This company is a scam. This review has been long overdue. I ordered Halloween Dune Shoes and their customer service gave me the run around until I finally got a *partial* refund for shoes that was never sent out let alone received. Their customer service lacked couth and their customer service had the audacity to tell *me* to “do my research” on port crisis as it’s “now widely available” when THEY shouldn’t be CONTINOUSLY selling items they know will not reach customers in a timely manner. Granted, I ordered my shoes August 28, they shouldn’t continuously have them on their website filling orders that wont ever be met. The website states the shoes would arrive late September to early October. I told them I wouldn’t be able to use it anymore as the season was almost over. They then say “we’ll have you know our customers wear our Halloween shoes year round!” Lmao the snarky customer service is ridiculous. They lack professionalism then when I emailed them back about the refund not being accurate, they just ghosted me. I will file fraud with my bank now as I’ve given them ample amount of time to respond. Also, whilst they ignored my personal email about my refund, they then sent a mass email which unfortunately included mines that they will now be giving options for refund or credit 🤣 as they can’t fill the order but the gag is, it’s still available for purchase on their website and when they refund you it’s only partial. I hope this business shuts down. It’s a whole scam. I’ve also reported them to the FTC as promised since they want to be fraudulent.

Ordered shoes in September, it's November now and still no shipment. I emailed the customer service for a refund and they refused. Bad company don't buy from here

I originally ordered a pair of their clouds but to due covid and communication errors they ended up being sold out and they gave me a refund right away. I ended up ordering their karma shoes and I'm in love! Ahhh they're so cute and comfy. Quality is pretty good too. Yes they're pricy but I mean you can't get anything similar elsewhere so part of the price is the originality.