Your Transfer LLCWe offer you exceptional service and the most varied selection of cars for airport and hotel transfers. From a comfortable sedan to amazing coach buses equipped with the best comfort. In Your Transfer 24 you can find the best fleet of luxury vehicles for corporate or cultural events, weddings, or any family event with an excellent service.
Your Transfer LLC (yourtransfer24.com) has 81 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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81 approved reviews, newest moderated first
lewis
Did not show up. No answer to either phone number given on the booking
Response from Your Transfer LLCApr 28, 2022
Dear Mr. Lewis. We apologize for the inconvenience and that you had a bad service experience. Can you be more specific, please? At what time did they not pick you up, on arrival or on the way back to the airport? Thank you for your review.
M marcel D.
Bon service ,chauffeur très sympa
Costy R.
Excelente servicio, Puntuales, muy agradables y el vehículo muy cómodo.
Eduard G.
Buenas tardes. Es la cuarta vez que intento comunicar con ustedes, por email en 4 ocasiones ,3 veces por chat y he llamado a todos los teléfonos que salen en su web y nadie responde. Me estoy preguntando si es una empresa fantasma que no existe y he caído en sus redes. Si no es así demuéstrenme de su real existencia y un tlf. de contacto verídico para llamarlos o mejor me llaman ustedes ya que yo soy el clinete,sería lo correcto después de todo el tiempo que estoy perdiendo y sin saber si tengo o no transfer preparado y seguro como indico en el pdf voucher que adjunto. He querido hacer la prueba para trabajar con ustedes, me registre como agencia de Viajes y me hice una reserva(voucher adjunto)para mí y mi familia que llegamos el 26/12, pero en vista que ustedes no son visibles algo tendré que hacer pues yo bien les he pagado 202,61USD. Espero una respuesta Gracias
Response from Your Transfer LLCDec 16, 2021
Estimado cliente. Le pedimos nuestras mas sinceras disculpas si ha experimentado un problema de comunicación con nuestra organización. Ha usted se le envió un email el día 14 de diciembre respondiendo sus interrogantes, por favor revise bien sus emails. También se le respondió por mensajería el día 15. Tenemos record de esta comunicación. No obstante le reenviaremos el email nuevamente con nuestra respuesta. Una vez mas lamentamos profundamente que haya existido un problema de comunicación y entedemos lo importante que es este tema para nuestros clientes.
Lidia R.
Gran combinación: Precio súper económico y servicio genial
RAMON D.
We are very satisfied with the service received. highly professional. We will recommend them to our friends
Eiler R.
Very easy and trustworthy company, highly competitive prices to fit all , they were in contact with us prior our departure and follow up up on arrival. I will use them every time i go to Dominican Republic
vicky C.
no bodyone was there for us, ruth helped us and sent a driver to the airport
Response from Your Transfer LLCJul 17, 2021
We are sorry that you feel this way and you are not satisfied with the service provided. However, we were very proactive and Ruth, who is part of our team, was immediately working on any discrepancies and responded in a timely manner. We are investigating this reservation, because we have observed some modifications and differences between the booking received and the voucher that you presented. We found a difference in the customer's name and also in the number of travelers. We were waiting for Jessica, not Vicky. And the booking was only for 4 travelers and not 13. We will contact the agency that made the reservation to investigate what happened so that this situation does not repeat itself. Again, we are sorry for the inconvenience and hope to assist you again in the future.