YourstoreonlineReviews of yourstoreonline.net

I ordered an item on Dec. 13 as a Christmas gift. I was told on Dec. 27 that it was on backorder and would be mailed on Friday. Then each week after that I called and was told it was in and would mail on Friday. They kept saying that within 24-48 hours I would receive shipping confirmation and nothing ever arrived. I called 6-7 times and was told the item had shipped. I called today (2/8) and was told the item was on backorder and never shipped. I asked why I had been told so many times that the item had shipped and the answer was 'maybe they read the screen wrong.' I cancelled the order today - which I should have done a long time ago - but I kept giving the company the benefit of the doubt. I'm embarrased but not as embarrased as they should be.

Horrible!!!!!!!!!!!!!!!!!!!!!!!!!1

Customer service gave me the run around many times about the satus of my order. They kept telling me is was shipping soon but that was a lie. Completely unsatisfied with this company and will never use them again. Searching the internet to provide them with bad reviews and have told all my friends and family not to use them.

Placed an order on 12/17/2009. Was promised a couple of times by email and phone that although the order was on backorder and that i would surely get it by 12/22. After complaining again I was promised that it was is shipping process to me and that I will get the tracking number no later than that day (12/22/09) Called them today after looking on line and seeing that they had updated the order to backorder, no one answers. Message (CALL BACK WORKING HOUR) IS THIS COMPANY LEGIT?

Advertise products they don't have in stock and never return emails. DON"T buy from this company!!!!

I was promised that my order would ship within 24 hrs. I've called daily to check on my order. Each time I'm told that it is scheduled to go out soon (once they even said within 15 mins.) or that it had shipped already. Each time I was told it was shipped they claimed it was sent on a different day. Upon pressing them for the tracking info, they said that it hasn't 'technically' shipped yet, but instead queued to ship along with 4-5 thousand other packages and therefore it was too late to pull. I fully trust at this point that I will not receive my order in time for xmas and will therefore have to go out and purchase the product at a store. I will wind up with a double order because given their lack of costumer response I don't trust that they will properly credit my credit card for the amount. Will never, ever order from them again.

Here it is in the middle of February, andI'm still waiting for that Christmas delivery. Order placed on December 6! I have tried contacting them on numerous occasions, so many times that I've lost count! One contact in particular hung up on me after realizing my order hadn't been received. An excuse, of many, that it was in back order. Another time I was told it will be delivered at the end of the week, that was a month ago! But they wasted no time taking the money from my account. Now here I am still without the item. I have tried calling their number for a week now. No matter how many times I sit patiently and hit redial, it rings with a busy signal. It doesn't make a ifference what time I call. I've tried all hours of the morning, day, and late late night...ALWAYS rings busy, ummmm what does that tell you?? I know what I'm beginning to think!

I placed an order the end of November, I received an email on Dec 15 stating my order was shipped and is guaranteed for Christmas, I also received emailsl on Dec 18, 20th and 23 stating my order was shipped, It is now Dec 25 and I have not received my order, this is very poor customer service, If I knew I was not going to get what I wanted by Christmas I could have bought it elsewhere,