YourparadeReviews of yourparade.com

It was true before I bought this bra and it's true now: no $30 bra is going to work if you have natural breasts over a D cup. I was ready to love the bra and gave it the fairest shot I could—I'm even saying 2 stars because it's okay for sleep if you're the kind of person who likes sleeping in a bra to prevent boob flop—but I actually think it's dishonest to sell this style of bra in larger sizes without bothering to use more supportive fabrics with less stretch, wider straps, more hooks, etc. It's like this company wanted to innovate in lingerie but did no research or testing; there's a reason velvety stretch fabric can't be used for bra straps/bands, and that's because it provides zero support or lift. (And there's a reason bra mesh isn't used for underwear, but that's a subject for a different review on here.) Also, the shape of the bra cups is such that best-case scenario, you get '60s cone boobs, worst-case, it looks like your nipples are constantly visible through basically any shirt because there's a gather of seams right in the center of each cup. This bra feels like you're wearing nothing, but also it *does* nothing. Terrible buy.

I got excited and went crazy shopping here within weeks of discovering Parade. Thought they were so cute, comfy, and reasonably priced. Now that i've had some of these items going on 2 weeks now, I regret spending $500 here because the panties and pajamas are disintegrating. Back to Aerie. This place is scammy for how low quality it is.

Good: love the mesh fabric, great quality and fit. Have panties and an amazing bodysuit. Love it more than Cosabella, their mesh is too sheer and delicate, and costs a lot more. Also love this very soft yummy fabric called “Super Soft” and own three bralettes, great fit and quality, but very few styles available and not to be confused with the Ultra Soft Re-Play fabric which sounds similar but is not soft. Bad: Their return policy is horrible. You can’t return underwear or bodysuits. They have some excuse, like health concerns or whatever. I order lingerie, and lots of panties, from many companies and have never, ever been refused a return as long as tags attached, and within 30 days, approximately. Their website looks cheap and unprofessional, like an unpaid intern who’s never designed a website was allowed to do theirs. I almost didn’t buy anything due to this. Not user friendly. They do have some great colors but don’t offer some of the same ones in different styles in same fabric, so difficult if you want to match. For some reason, you are unable to register for an account so you can’t keep track of your orders and have to enter all your info like it’s your first order every time. They have some amazing things, but order at your own risk.

Their quality control and customer service needs serious improvement. The sleep shorts and matching tee I ordered arrived flawed. The shorts had one leg shorter the other and, the tee, quality issues with the seams. What’s worse is their lack of customer service. I emailed to ask if the return shipping costs could be waived and their replies have been terrible. They’ve avoided answering my question, quoting policies for items that arrive in ”good condition” and are being returned just because “they didn’t work out”. It’s been infuriating since the topic of my email was about defective merchandise. It’s as if they aren’t reading what I wrote. They seem to have zero interest in communicating well with customers. This has been one of the worst experiences I’ve had with a brand. I won’t shop with them again and definitely don’t recommend their products to anyone. EDIT: They finally changed their tone and took my request seriously: agreeing to waive the return shipping cost. I’m increasing my rating from one star to two because of that. However, it shouldn’t have taken so much effort to get there.

I'm giving them a 2 because I actually really like the underwear...when and if I actually receive them. I've been waiting 2.5 weeks for my last order which seems to be stuck in customs somewhere. I don't understand how having every order shipped from China is a good business model, but this will be the last time I order and I'll be disputing the charge since I have yet to receive the product. Also, customer service is awful. Both times it's taken days to respond ("so sorry we missed this!") and their solution was to give me a 20% off coupon. No thanks.

Horrible Customer Service. Like other reviewers, I was told my package was shipped but nothing arrived after 2 weeks and USPS has no package with tracking number provided. Lots of promotional emails (unsubscribed) but no response to my inquiry. I will not purchase from them again and will be disputing the charge.