Amanda F.
TERRIBLE CUSTOMER SERVICE
Parade (the millenial underwear company -- side note, how are there no reviews on here for it???) has great marketing and is totally greenwashing it's "sustainability" model. I ordered underwear here and was so excited for it. When I ordered, apparently the website hadn't updated with the latest stock (lame) and so they emailed me to change my order. Fine, okay. Disappointed cause the colors I wanted were gone, but fine. I finally got my order and the underwear fits so weird. The brief is okay, nothing special. But the thongs are SO TIGHT like literally UP YOUR BUTT HOLE tight and same with the cheeky ones. Like I guess that makes your butt cheeks look good but SO uncomfortable. So fine, the fit doesn't work. I have been trying to make a return for TWO WEEKS and they still have NOT gotten back to me. I've emailed and texted and nothing. So weird, compared to when they would email me daily when I was trying to place an order... HMMM. Had high hopes for this millenial company, but now I see right through them. Thoroughly disappointed and I can't even get a refund. Also, weird how there are no negative reviews on their website?????