Your Keto DietReviews of yourketo.diet

Response from Your Keto DietDec 9, 2024

Hello Luke, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the automatic renewal of your subscription. We strive to provide clear information about our subscription terms and the renewal process. We would like to mention that we do indicate the subscription nature of our meal plans on the final page of the creation process, just before you select the payment method. Additionally, our cancellation and refund policies, along with other terms, are outlined in the Terms and Conditions, which we ensure that all our customers agree to prior to finalizing the purchase. If there is anything further we can assist you with or clarify, please don’t hesitate to contact us directly at [email protected]. Best regards, Your Keto Team

Response from Your Keto DietDec 6, 2024

Hello Dami, Thank you for sharing your feedback. We’re sorry to hear about your frustration with the cancellation process. Providing a smooth and transparent experience for our customers is very important to us, and we regret if we didn’t meet those expectations in your case. We would like to address this matter promptly and find a resolution. Please reach out to us at [email protected] with your account details, and our team will review your case thoroughly. Best Regards, Your Keto Team

Response from Your Keto DietDec 2, 2024

Hello Iris, Thank you for your feedback! We're thrilled to hear that our meal plans are providing the guidance you need to get started. If you ever have questions or need further support, please do not hesitate to reach out to our Support Team at [email protected]. Best regards, Your Keto Team

Response from Your Keto DietNov 21, 2024

Hello Pere, Thank you for the feedback! We’re sorry to hear about your experience. To cancel your subscription, please reach out to us at [email protected] and our team will assist you promptly. Best Regards, Your Keto Team

Response from Your Keto DietNov 19, 2024

Hello Cecilia, Thank you for your feedback! We're sorry to hear our meal plans do not meet your expectations! Please note, that our cancellation/refund policies are outlined in our Terms and Conditions in the section covering the accounts and products and we ensure that all our customers agree to them prior to finalizing the purchase. Please reach out to us directly at [email protected] if there is anything more we can do to assist you or if you have any further questions. Best Regards, Your Keto Team

Response from Your Keto DietNov 18, 2024

Hello Ilaria, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the automatic renewal of your subscription. We strive to provide clear information about our subscription terms and the renewal process. We would like to mention that we do indicate the subscription nature of our meal plans on the final page of the creation process, just before you select the payment method. Additionally, this information is highlighted in our Terms & Conditions, which we ensure that all our customers agree to prior to finalizing the purchase. Please reach out to us directly at [email protected] if there is anything more we can do to assist you or if you have any further questions. Best regards, Your Keto Team

Response from Your Keto DietNov 14, 2024

Hello Neide, Thank you so much for your kind feedback! We’re thrilled that you find our meal plan practical and enjoy the variety of recipes. If you ever have any questions or need assistance, feel free to reach out to us at [email protected]. Best Regards, Your Keto Team

Response from Your Keto DietOct 30, 2024

Hello Nicky, Thank you for your feedback! If you're having trouble opening your account, please reach out to our support team at [email protected] for further assistance. Best Regards, Your Keto Team