Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet reviews

571 approved reviews, newest moderated first

Consumer
Mar 12, 2024
Site is hard to maneuver..
I have been fumbling around, trtying to find my diet. Haven’t seen it yet!
Response from Your Keto DietJul 28, 2024
Dear Client, Thank you for sharing your experience with us. We're sorry to hear that you've had trouble locating your meal plan. We want to ensure you have a smooth and enjoyable experience with our service. Please reach out to our customer support team at [email protected] so we can assist you in finding your meal plan. Best regards, Your Keto Team
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zoe S.
Mar 8, 2024
I liked all the questions they asked I…
I liked all the questions they asked I will like it more when I see results
Response from Your Keto DietMar 19, 2024
Hello Zoe, Thank you for your feedback! We're excited that our meal plan is contributing to your well-being. Your success is our mission, and our Support Team is available to assist you. Reach out to us at [email protected] anytime. Best Regards, YourKeto Team
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Roman H.
Mar 5, 2024
Don’t ever subscribe or pay them!!!
Don’t ever subscribe or pay them!!! I’ve subscribed to that app and payed using PayPal for a quarter. Never used that app and forgot i have it. Yesterday I was charged for another quarter automatically, didn’t received any reminder from them before and didn’t received any invoice after it. I noticed about the charge by PayPal’s email. Went to the app to search for unsubscribe option but guess what? There is no such ;) Had to open a case in PayPal to contact them. They replied me that they canceled my subscription but won’t refund me cause I agreed to that in their terms of use and according to some European laws… don’t ever pay them, you won’t be able to cancel it…
Response from Your Keto DietJul 28, 2024
Hello Roman, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the automatic renewal of your subscription. We strive to provide clear information about our subscription terms and the renewal process. We would like to mention that we do indicate the subscription nature of our meal plans on the final page of the creation process, just before you select the payment method. Additionally, this information is highlighted in our Terms & Conditions, which we ensure that all our customers agree to prior to finalizing the purchase. Please reach out to us directly at [email protected] if there is anything more we can do to assist you or if you have any further questions. Best regards, Your Keto Team
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Rose
Mar 5, 2024
Made payment, but can't log in
In January I had a fantastic experience with this app. Due to holidays I opted for a month. I now wanted to subscribe again, made payment, but can't log in. Can customer service please contact me? And why only respond to the positive reviews customer service? If no solution is found, I will take action on this
Response from Your Keto DietMar 19, 2024
Hello Rose, Thank you for the feedback! We're sorry to hear about your experience. Please, do not hesitate to get in touch with our Support Team [email protected] for further assistance. Best Regards, YourKeto Diet
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Shannon S.
Mar 4, 2024
Easy to understand so far and a smooth…
Easy to understand so far and a smooth start process. Let's see how it goes. This is a structure, and it depends on me.
Response from Your Keto DietMar 5, 2024
Hello Shannon, We're excited that our meal plan is contributing to your well-being. Your success is our mission, and our Support Team is available to assist you. Reach out to us at [email protected] anytime. Best Regards, YourKeto Team
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Ania P.
Mar 4, 2024
Odradzam
Odradzam. 1 dieta monotonna przez dwa miesiące 2 warzyw brak nawet tych dozwolonych 3 według mnie niektore dania "niejadalne" 4 zakupiłam jednorazowo na próbe a to okazuje się że subskrypcja którą nie wiadomo gdzie anulować 5 po przesłaniu e-eaila z prośbą o anulowanie owszem anulują ale opłaty nie zwrócą powołując się na unijne przepisy. Jak anulujesz subskrypcje proponują dożywotnią dietę. Podsumowując nie wiem kto to poleca ale dla mnie tragedia.
Response from Your Keto DietJul 26, 2024
Hello Ania, Thank you for the feedback! Please, be advised it is mentioned on a few places what the service is and what do we provide. This is also explicitly stated in our Terms and Conditions to which you have agreed at the time of purchase. Best regards, Your Keto Team
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Magdalena W.
Mar 1, 2024
Good example
Good example
Response from Your Keto DietMar 5, 2024
Hello Magdalena, Thank you for taking the time to leave feedback! We're pleased to be a part of your health and wellness journey. Keep up the good work, and don't forget that our Support Team is here for you. Contact us at [email protected] for any support you may need. Best Regards, YourKeto Team
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Mike
Feb 27, 2024
Feel cheated over payments
Signed up for a month and served notice 5 days before the end of the period. Still charged for a second month despite the fact they had acknowledged receipt of the cancellation. Still no refund offered. Personally I feel cheated and couldn’t recommend this company to anyone. The plan itself was maybe helpful to get the hang of what Keto involves but the menus are a bit repetitive so I don’t see benefit of a subscription longer than a month particularly when there is a lot wider choice of menus available for free on the internet.
Response from Your Keto DietMar 19, 2024
Hello Mike, Thank you for your feedback! We have checked our systems and can confirm we have replied with instructions on how to proceed with the cancellation, however, we did not receive a response until after the charge for the next period. For further clarification on your subscription, do not hesitate to reach out Support Team at [email protected]. Best Regards, YourKeto Team
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