Amy O.
No greenhouse in sight
I purchased a greenhouse on March 29th and it was supposed to arrive in July. It is now September with zero updates. I’m worried this vendor is a scam. Order #3984 Please provide an update ASAP

YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Amy O.
I purchased a greenhouse on March 29th and it was supposed to arrive in July. It is now September with zero updates. I’m worried this vendor is a scam. Order #3984 Please provide an update ASAP
don M.
Worst customer service ever! Ordered and paid for Nordwood Garden Studio last May still no update on delivery. Multiple inquires to Bruno customer service no responses. Occasional call from the company with zero information, they just ask me to call them back and then never answer. I sent note to founder Gustav, no response. This must be a scam. I will pursue legal action.
Brian B.
Never received - lots of promises made but no results. An epic waste of my time! Thanks for nothing!
Mary B.
6+ months into this new greenhouse and we are still waiting for the 2 roof vents that we ordered and paid for......multiple different answers from just as many customer service staff, all sharing different information. NIGHTMARE experience!
Kelly B.
not enough communication on shipping status. ordered in June and still waiting to hear about the status of shipping, tracking, arrival.
customer
In March 14,2026 I ordered and paid for greenhouse ($4,773.00) which should be delivered by May 20, 2026. Today is September 22, 2026, and the greenhouse wasn't delivered, yet. All I got were just excuses and excuses. I already cancel the order and asked for refund but did not hear from the company eighter. I don't know if I will ever see the money again! DO NOT BUY from this company unless you want to be disappointed as much I am. Jitka
L B.
I ordered in April and they charged my CC. This is Sep 22 and still no greenhouse. Continually false promises of delivery date. Multiple excuses. Blame the carrier. Now I feel they want me to ask for a refund due to the sales price I received.
deva H.
I ordered this greenhouse in May and here we are in September and I still haven't received it. I do get email updates saying oh it's coming really soon but never anything that is actually helpful. I would not order from this company again
Response from YourGreenHousesOct 5, 2026
Hello Deva, We sincerely apologize for the long wait for your order and the false promises. We wanted to let you know that we have initiated a full refund for your order, and it is currently in pending status.