YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
yourgreenhouses.com
Website
yourgreenhouses.com
Category
Fruits & Vegetables
Location
Jacksonville, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi Charles, thank you for the feedback! We're always looking to improve the information available on our products, so this is really helpful to hear. If there's anything specific you'd like to know more about, our team is happy to help.
- YourGreenHouses Team
LR
Lori R.
Love the greenhouse, not the assembly…
Now that we finally have our greenhouse built, we really like it. It seems to be quality materials.
Building it was quite an ordeal. Very hard to follow assembly with nothing to go by but a YouTube video. Much trial and error and frustration
Response from YourGreenHousesApr 28, 2026
Hi Lori, we are so glad to hear you're enjoying the greenhouse and that the quality has met your expectations! We understand you on the assembly experience and we're sorry it was more of a challenge than it should have been. Your feedback is really valuable and we're actively working on making that process clearer for our customers. Thanks for sticking with it!
JB
James B M.
The website was easy to navigate and…
The website was easy to navigate and purchasing my greenhouse was a smooth process. I was surprised after receiving my confirmation email that the estimated delivery was different than advertised on the website. The difference wasn’t a bad thing it just changed my plans for accepting delivery and construction. Overall a good experience. I hope the product is as good as I’m anticipating. With my wife being Danish, the expectation is that this drivhus will be a lasting investment and a beautiful addition to our home.
Response from YourGreenHousesApr 28, 2026
Hi James, thank you for the thoughtful review! We're glad the website and purchase process felt easy. We understand the delivery timeline difference caught you off guard and we appreciate you flagging that. We'll make sure our site reflects the most accurate estimates going forward. We hope your greenhouse lives up to every expectation, especially with such high Danish standards to meet.
KS
Kathy S.
I had a few question I went to chat it…
I had a few question I went to chat it said some one would contact me I have never been contacted. I went a head and ordered. Just hoping have better luck if I need help
Response from YourGreenHousesApr 20, 2026
Hello Kathy,
Thank you for providing honest feedback about our service. We appreciate it.
We will have one of our customer service representatives reach out to you and help you with the questions that were left unanswered when you were making a purchase.
YourGreenhouses team.
RS
Rex S.
The quality of the materials is very…
The quality of the materials is very good. Material arrived in good shape. One piece of polycarbonate was damaged and is being replaced. The 8x13 greenhouse was ordered 11-1-25 and received 4-7-26. Over this time period, I called several times and received different information each time on the status, which I believe was not accurate, at least misleading. I was assured I would receive a tracking email when it shipped. My last call in March, they said I should receive the greenhouse in early to the middle of April. On April 7th, a freight truck showed up with the greenhouse. I never did receive a tracking email.
I was disappointed in the accuracy of the printed instructions. Numerous areas were not clear; there is no narrative, only pictures with numbers. None of my parts or bags of hardware were labeled with numbers from the instructions. Page 11 shows drawings of the polycarbonate with sizes. The pictures of the poly do not match the listed size; however, the written sizes match the parts once you figure them out, don't go by the photos of the poly on page 11. Pages 12 & 13 are another parts list. The last part on page 13 has the extension elements listed. It was not specified that since I ordered the 13-foot, I had two extensions. I eventually figured that out, but it would have been nice to have a written narrative. Two of the parts, K1 and K2, are L brackets, and the legs of the brackets are of different widths, which require a specific orientation. After the installation of a couple, it was obvious I had them reversed. Having a note to that effect of orientation would have been helpful.
There were some parts included that were not listed, i.e., aluminum tape, two aluminum channels that I figure were for the roof vent, but not sure. Communication to the technical department was never returned. I was told that if I had technical questions, to call a number. I called it 3 times during installation, leaving a message, and I'm still waiting for a return call.
Overall, we are pleased with the product. The company needs to work on the accuracy of the communications and the quality of the installation instructions. The installation video was somewhat helpful, but the clips are very short.
4-22-26 - I called the technical support line 3 times to get answers to questions on the installation of my greenhouse. I called three times during the course of a week and never received a return phone call.
Response from YourGreenHousesApr 28, 2026
Hi Rex, thank you for taking the time to leave such detailed feedback. We're glad the materials arrived in good shape and that the damaged polycarbonate panel is being taken care of. That said, we sincerely apologize for the communication issues throughout your experience. Inconsistent updates, a missing tracking email, and unanswered technical calls are all things we take seriously and are working to address. Your notes on the assembly instructions are incredibly specific and useful. Feedback like yours is exactly what helps us improve the experience for future customers.
RB
Richard B.
Little quirkie on order
Little quirkie on order, got through it.
Response from YourGreenHousesApr 28, 2026
Hi Richard, glad you got through it! If there's anything we can do to make things smoother going forward, our team is here to help.
RM
R M.
Ordered the greenhouse on March 8th
Ordered the greenhouse on March 8th. I was told there was a 2-3 week shipping time. It took about 3 weeks to get into the United States. FEDEX shipment went to Memphis where it was immediately placed on a customs hold because the manufacturer had not supplied the required customs forms. I contacted support right away and called every day for over a week to see if they had supplied the information. FEDEX called me everyday with an update waiting for the proper paperwork. Today I was informed that FEDEX would be processing the product for return if they don't have the information by tomorrow. I suggest everyone read the comments on their Facebook advertisements. Apparently timely shipping is another issue they have.
Update the reply by the manufacturer below is a lie. Federal Express processed my package for return to shipper this morning. Now I'm going to have to file a scam report with my bank to get my money back. Hopefully somebody at that company goes to jail.
Update
After I wrote this review the company your greenhouses.com reached out to me to explain that the problem was between Federal Express and the United States custom service and it was out of their control. They did refund me my money and the transaction was very polite and non-confrontational. Given that the problem was not with this company I probably would do business with them again
Response from YourGreenHousesApr 8, 2026
Hello R Miner,
Thank you for sharing your experience and we sincerely apologize for the frustration this caused. You were right to expect better communication throughout this process.
To provide some context — FedEx implemented new customs documentation requirements in April that affected shipments in transit. As soon as we were made aware of the hold on your order, our team submitted the required paperwork and the tracking now reflects that. Your greenhouse is currently on its way and expected to reach you within 3 to 4 business days.
We understand this is not the experience you signed up for and we take full responsibility for ensuring this does not happen again. Our team has already been in touch with you directly and we are monitoring your shipment through to delivery.
We appreciate your patience and hope the greenhouse is everything you expected once it arrives.
- YourGreenHouses Team
KB
kelly B.
Really enjoying my greenhouse
I love my greenhouse so far. It is super stable and functional. I do think the instructions were a bit confusing and I may have built it slightly wrong. For example I never got the pop up window to work and now it's just a flimsy window I hold down with the weight of a brick. So better instructions would be great.
All the materials are really durable and nice, except the handles, but their customer service is really amazing, which is huge in my opinion for product selection, and they have sent me new handles. Also they were available throughout the build process whenever I had a question.
Response from YourGreenHousesApr 28, 2026
Hi Kelly, thank you for the lovely review! Really glad to hear the greenhouse is stable and that our team was there for you throughout the build. We're sorry the pop-up window gave you trouble and that the instructions weren't as clear as they should be. That's feedback we're actively working on.