Shelby
seems like they are out of business…
As far as I can tell they do not even exist. No one responds. I paid for a monthly subscription and all I get is silence. I’ve started multiple chats and it’s been the same… absolute silence.

Behind every healthy pet is a happy pet parent. Get the care your pet needs with Fuzzy. All pets have their own personality and unique health history. From independent cats to grade A clingers, anxious pups to fearless fidos, Fuzzy delivers expert care and vet-curated products tailored to your pet.Fuzzy Vet Expertise In Your PocketOn call 24/7 for your questions, big and small. If your dog keeps staring at the wall, ask Fuzzy about it. When your cat's not eating like they used to, we'll help you through it. With over 750,000 consultations performed, we've heard it all. Don't be shy.At-Home Pet Health TrainingWe'll answer the questions you have as a new pet parent, plus ones you haven't thought of yet. From how to brush your cat's teeth to how to deal with a dog's upset stomach, Fuzzy's Pet Care Fundamentals Course will help you master pet parenting.Curated by VetsIt’s hard to know what to get with a million pet products around. Fuzzy vets have hand-picked treats, meds, shampoos, at-home tests and more to ensure you're only getting the best for your pet whether or not you’re a member.Our Veterinary Team Understands Them to Help YouAlways available via 24/7 Live Vet Chat, our Fuzzy vet team can help with all issues- big or small. Through curated, vet-recommended health supplements and a mobile app that personalizes pet care, help is just a click away.Our founders, Eric and Zubin, have been there as pet parents themselves. The idea behind Fuzzy began when Zubin rushed his pup Mo to the emergency vet. After 7 stressful hours, he left with a $2500 bill, only to learn the luxated patella could have been treated at home.
Fuzzy (yourfuzzy.com) has 336 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shelby
As far as I can tell they do not even exist. No one responds. I paid for a monthly subscription and all I get is silence. I’ve started multiple chats and it’s been the same… absolute silence.
Jon
Fuzzy's vet wrote a script for my cat, which included 60 pills per refill with 6 refills. The pill is taken every 12 hours, meaning the script was for a total of 1 month. There was 6 refills remaining after our first order. For some reason, Fuzzy's team decided to alter the prescription and change it to 30 pills per refill, which wouldn't make sense considering the pill is taken twice a day (who writes prescriptions for only 15 days on a pill that has multiple refills?) No one does. This was done as an obvious attempt to get us to use their Veterinary system so they could bill us to another 30 dollars. I am currently in the process of filing a complaint as I have the necessary proof that shows Fuzzy altered the script AFTER it was initially filled. I am also in the process of seeing a different vet team, as I have lost faith in this one.
Karen F.
Please read the reviews, wish I had, this is not going to help, only take money and time.
Hayley B.
I paid for this service under the impression that It was an easy solution and altnerative than having to bring my 120lb german shepherd to the vet for a very easy issue- an ear infection that he simply needs prescription strength ear pump medication for that he's already been prescribed and responded well to, in the past. I'm pregnant and have a full time job, otehrwise I would've just gone to my vet in person. As soon as I paid the fee, I ended up in a chat with a vet nurse who asked me far too many questions for a simple prescription and then proceeded to suggest a non-prescription medication, or I could wait to do a video with a vet to get the prescription I came for/paid for the visit for, even after I had already sent pictures of my dog's ears and answered all qualifying questions. WHAT A WASTE OF TIME AND MONEY! I won't be returning- defeated the whole purpose of not just going to my vet- to save my own time and energy when I'm trying to get other things done, but still trying to get a simple medication for my dog. I will NOT be recommending this service to anyone I know, unless they want to waste their time and money.
Libby
“Fast wait times” yeah right. I’ve been in chat for way over an hour with no response. I better get a full refund. This is ridiculous. you may as well just call your vet or get petcos package with free vet exams. This is horrible what they do to people in crisis.
Chellis J.
Terrible company! I have a foster puppy and called into fuzzy for help with a possible UTI, doctor was supposed to call in meds to the local CVS within 12-24 hours. I did chat about every 4 hours asking for an update and 2 days later we still have not received the meds, they still have not been called in.
Jackie W.
For a start pay lee asher he gave his time for Yr company so pay the man what he does for animals is a blessing no one who cares so much so fo the decent thing thank you x
Real F.
If there is one joy in life, it is the love given by our animals whether dogs cats etc. Nobody has been more supportive to these babies than Lee Asher from his oranization, Asher House. This is a non profit group in Oregon. Through the tireless work of Mr.Asher, who is driven by his life's calling, has been able to care for the animals thrown away and abused by the dregs of the world. It apears that "your fuzzy" has shown themselves to be part of the trash in our universe by not upholding their contract with Mr. Asher. They refuse to pay money owed him for work done. So there it is people, who would you chose to handle your cherished animals? Seems apparent! Luckily you have the choice dump "your fuzzy"!