Stacy W.
Charvet helped me with everything I…
Charvet helped me with everything I needed and was so kind even though I was upset because of an withdraw from my account! Thank so much!

Behind every healthy pet is a happy pet parent. Get the care your pet needs with Fuzzy. All pets have their own personality and unique health history. From independent cats to grade A clingers, anxious pups to fearless fidos, Fuzzy delivers expert care and vet-curated products tailored to your pet.Fuzzy Vet Expertise In Your PocketOn call 24/7 for your questions, big and small. If your dog keeps staring at the wall, ask Fuzzy about it. When your cat's not eating like they used to, we'll help you through it. With over 750,000 consultations performed, we've heard it all. Don't be shy.At-Home Pet Health TrainingWe'll answer the questions you have as a new pet parent, plus ones you haven't thought of yet. From how to brush your cat's teeth to how to deal with a dog's upset stomach, Fuzzy's Pet Care Fundamentals Course will help you master pet parenting.Curated by VetsIt’s hard to know what to get with a million pet products around. Fuzzy vets have hand-picked treats, meds, shampoos, at-home tests and more to ensure you're only getting the best for your pet whether or not you’re a member.Our Veterinary Team Understands Them to Help YouAlways available via 24/7 Live Vet Chat, our Fuzzy vet team can help with all issues- big or small. Through curated, vet-recommended health supplements and a mobile app that personalizes pet care, help is just a click away.Our founders, Eric and Zubin, have been there as pet parents themselves. The idea behind Fuzzy began when Zubin rushed his pup Mo to the emergency vet. After 7 stressful hours, he left with a $2500 bill, only to learn the luxated patella could have been treated at home.
Fuzzy (yourfuzzy.com) has 336 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Stacy W.
Charvet helped me with everything I needed and was so kind even though I was upset because of an withdraw from my account! Thank so much!
Lauren
My cat was recently diagnosed with cancer. My oncologist is lovely but worked M-Th, 9 am to 5 pm. And during those hours she is busy! I can’t always talk to her right away. It has been such a comfort to have the fuzzy app to run questions by and reach out to for advice. Plus everyone I’ve spoken with has been incredibly kind, patient, and helpful. No wading through 10 minutes of robot questions, no restrictions on the types of questions that are and aren’t included.
Sonia Q.
Daniela answered all my questions and helped me a lot I would recommend your website and I would recommend her she’s a really good helping people
Brandtley C.
Charvet is an amazing customer service rep and he really should be the gold star standard across the board for other companies. I hope he has a great day every day.
Courtney C.
Miss Joyce C was very helpful with my refund on an accidental purchase. Excellent customer service. I ordered a bag of the dental sticks for dogs, we can’t wait till they arrive. 🐶
Tacy M.
Taylor was phenomenal at addressing my main concern and finding a solution I didn’t even know what there. After that, she provided relevant information regarding food, which I hadn’t asked me but was very helpful. Never was she pushy or sales-y (the fastest thing to make me end a conversation!). So happy!
Bethany
Very responsive and helpful. I was planning on cancelling, but their products are great and customer service was so good that they suckered me in for a few more months! haha
Steph J.
Easy to update my preferences! Thanks Fuzzy!