Nina P.
Late shipping, no communication, still waiting
Ordered a backpack for 200€ due to good reviews by some cat influencers. It said it will be shipped on 1st of July and delivered in a couple of business days after that. I really needed that backpack for travels on 14th of July (so plenty of time). However, by 4th I haven't heard anything, so I sent an email. I got a response that it would be escalated for immediate processing. I guess it's not that immediate as almost a week later still no update. Don't buy from this company if you have a deadline. Edit: After reaching out for the second time, I received my backpack super quickly. Also included a toy for free. The backpack seems nice, will test it on a flight tomorrow and update the review.



