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YouPay (youpay.co) has 157 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
youpay.co
Website
youpay.co
Category
Administration & Services
Location
Wilmington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,
Response from YouPaySep 12, 2026
Great to hear, thank you!
ZA
Zawn
TERRIBLE. STAY AWAY
My experience with this platform has been absolutely terrible and I wouldn't recommend it to anyone.
Almost 2 weeks ago, I received a cash gift that never showed up in my bank account and I still have no trace of that money. I opened a ticket with Youpay support, and all I got was a dry response from Sol asking me to send screenshots of my conversations with my bank, without even apologizing or acknowledging the situation.
I sent everything within 15 minutes and got no response. I followed up a few days later to let them know I had spoken with a specialized department at my bank and that I might contact them again during the week if I needed any additional information from them. Still nothing. They just left my ticket sitting there and haven't done anything about it since.
At no point did they actually try to figure out what happened to my money, help me resolve the issue, or even offer me any alternatives. But while they were ignoring my ticket, they were quick to ask for more information on this review via trustpilot, otherwise it would be considered illegitimate 🤡🤡
On top of that, for the terrible service they provide, they have the nerve to charge the sender almost $15 and charge me another $5 just to transfer a small gift to my bank account. And that's not even counting the fact that they hold the gift for 24 hours after already holding the account for 24 hours lmao
I've wasted way too much time dealing with this shitty site. If you're considering using it for cash gifts, DON'T. Just stick with throne, paypal or even crypto, but stay away from Youpay.
They try to be wishtender and throne, but they don't even come close.
(+) I also find it hilarious that most of the positive reviews seem to have only reviewed youpay and don't have any history like my profile does. They even responded to a positive review that was posted on the same day as mine, while completely ignoring me. Don't waste your time with this platform.
HJ
Harmonie J.
That’s support you go and the sense of…
That’s support you go and the sense of humour from the team is amazing
Response from YouPaySep 12, 2026
Thanks for sharing your feedback!
SW
Sweet
Flawless Interface
This platform has a very user friendly interface, making for a flawless experience.
Response from YouPaySep 12, 2026
Thanks, we'll pass this on to the UX team.
MS
Marie S.
Perfect application
Perfect application, easy to use and so fun for creative like me
Response from YouPaySep 12, 2026
Perfect? Wow, now that's a compliment!
DS
Denyse S.
I love it everything works good and on…
I love it everything works good and on time
Response from YouPaySep 12, 2026
Love you too!
AS
Assyop
The platform made it extremely easy to…
The platform made it extremely easy to set up my profile page, add a link in my bio, and curate the different items listed on my page for fans to purchase. The payments were extremely smooth no matter if it was gift card or a cash out. Everything was extremely smooth.I would highly recommend the website.
Response from YouPaySep 12, 2026
Great to see!
ED
Eddie
Excellent platform and outstanding support!
I've had a great experience with YouPay so far. The platform is easy to use, and the support team has been incredibly friendly, fast, and helpful every step of the way.
It's rare to find customer service that truly cares about its creators. Thank you to the entire YouPay team – I'm excited to continue growing with YouPay!