Not the best communication for the two employees I worked with. After working with them the first month, and them telling me how much they enjoyed my work and were excited to work together we hopped on a call. We were setting up a monthly retainer and during the negotiation they said they would get back to me and ghosted me. I sent messages in our slack channel and follow up emails but still no answer.
OC
Olivia C.
I really appreciated the communication…
I really appreciated the communication and opportunity for a collab when it was reached out to me. They always communicated to me and answered any questions I needed. Only thing was it was a very lengthy process.
Response from Young With SolutionsNov 26, 2025
Hi hello! We're glad to hear the communication felt solid and that the process was helpful overall.
You’re right about it being lengthy. We’ve been tightening that part up so creators can move through the steps much faster, and feedback like this helps us keep improving it.
YWS Team.
BS
Boris S.
Overpromised, Underdelivered— But They Owned It
We’re a wellness supplement brand that joined YSW’s 16-week TikTok Accelerator campaign to scale our TikTok Shop sales. On paper, it looked like a solid plan: two videos per day, ad management, and 40 pieces of content from influencers.
The sales pitch was impressive. YSW projected sales of $40K on the “super conservative” end, and up to $400K in the “wild scenario”. They showed strong case studies and promised a hands-on approach with their team analysing key metrics daily and optimising creatives. The CEO, Timote, even emailed to say he’d personally oversee the strategy and that contingency plans would be implemented immediately if things didn’t go to plan.
We invested around $20K, plus the additional spend on creators, influencer fees, and ad budget.
I felt confident that, at the very least, we’d break even.
Unfortunately, the reality was very different.
It took over a month to onboard the first creator, and another month to find the second — by then, our peak sales season was gone. The content they produced was okay, but most videos had just 200 to 800 views with virtually no engagement. I believe one video reached 5K views.
Our project manager on Slack was very friendly, though response times were often slow, and a few weekly calls were missed without notice. No analytics or performance reports were shared until we specifically requested them — 10 weeks into the campaign. Whenever we raised concerns about poor results, we were advised to be patient — “the magic happens later.”
But there was no magic.
The campaign brought zero sales from the content. Actual $0 - not a dollar. One so-called influencer made a single $20 sale. A far cry from the super conservative $40K we were expecting.
The ads were run using TikTok’s auto GMV Max system. All ad-attributed sales came either from product cards or affiliate videos sourced by a separate team. While the overall ROAS was strong (around 8x), the actual sales volume remained relatively low. Notably, some of our top-performing affiliate videos — with clear performance signals — weren’t even authorised to run in the campaign. Meanwhile, the influencer partnerships and organic content generated zero ads sales.
In the end, we felt misled. It didn’t seem like anyone was truly measuring, refining, or improving the content with a shared focus on driving sales — nor executing any contingency plans.
They seem like nice people, but I wouldn’t recommend YSW to other brands looking for reliable, ROI-driven growth on TikTok.
UPDATE 02/05/2025: I appreciate that YSW reached out afterwards and made genuine efforts to make things right. We had an open and honest discussion about what went wrong, and I’m glad we both learned from the experience and took steps to improve internal processes and address communication challenges. I value that they took our feedback seriously and responded professionally.
Response from Young With SolutionsMay 2, 2025
We take all client experiences seriously and thank you for your feedback.
While not every aspect of our campaigns worked out, we're proud that our efforts did achieve an 8x ROAS on TikTok ads, demonstrating a viable path forward.
We recognize there were gaps on both sides that affected the campaign's execution and results. Here are points we're implementing to further improve our process:
- Personalised reporting structures
- 3x a week written touch points
- Alignment meetings between creative strategy & performance metrics
We value your willingness to engage in constructive dialogue and remain committed to delivering meaningful results for our clients.
YWS Team.
AJ
Anders J.
Outreach Experience
I received an unsolicited and generic marketing email from Young With Solutions (YWS) to my private email, seemingly mistaking me for the marketing person of a company. This appears to have been due to the use of a marketing tool (Apollo.io) which has incorrect information in its database.
Initially, my review was flagged by YWS. However, after providing proof, their CEO, Timote Chanut, personally reached out to me. Timote has been friendly, open, and professional in our communications, addressing my concerns promptly and courteously.
Response from Young With SolutionsJul 12, 2024
Dear Anders,
Thank you for updating your review.
We apologize for the unsolicited email and begun a thorough review of our processes to prevent such situation happening in the future.
We're pleased to hear that Timote was able to address your concerns. Your feedback is valuable to us as we continually strive to improve our communication practices and data accuracy.
Sincerely,
The YWS Team