You BoozeReviews of youbooze.com

Never received my order. Tried to communicate with customer service and never got a response. Had to go through my bank to get my money back. Do not order from this company!

Took my money. Tried to change an address and they did not respond. They have no customer service at all. No phone. No chat. Only an email that goes unanswered. Nothing more than thieves.

Still have yet to receive items that I ordered. Terrible customer service no reply to messages via email or phone. Have not received nothing. It’s been months. Stated it would be shipped but as of yet has not been received. As of 10/7/24

Still waiting for a refund

Order was confirmed 8/22 - absolutely no correspondence regarding delay - to date (10/4) it hasn't been delivered

Ordered. Took my money. No response for 30 days despite leaving phone messages and many emails. Finally called Amex to cancel the charge which they did. Them Then the shipment shows up despite the Shop app status never changing from “preparing to ship for a month”!! I suspect they hold no inventory and only order when they receive an order. If you don’t need something for 40 days and you don’t care about customer service, it might work. I will never use them again. Slick website with nothing to back it up. Too bad as it is a reasonably good concept. He should sell his website to someone who knows how to run a business. Avoid.

Absolutely NO communication!

I ordered a whiskey package as a gift on August 28th. It's currently October 2nd and my items haven't shipped. I ordered a whiskey package that was in stock. I have been texting with customer support (weird to be texting, but that's what they requested) and was told the package shipped on 9/24. I was relieved that it finally shipped.... until I saw the label was cancelled on 9/27. I'm pretty sure I got scammed out of some money. PLEASE DON'T TRUST THESE PEOPLE. The service and response time is awful, not to mention they'll take your money and not fulfill the order.