You BoozeReviews of youbooze.com

PLACED MY ORDER IN JUNE OF 2024 ,NEVER RECEIVED PRODUCT AND THEY NEVER RESPONDED TO MY EMAILS OR CALLS ....SHADY COMPANY DO NOT PURCHASE FROM THEM THEY SUCK ......

i ordered a bottle of weller 12. when i placed the order there was no notice of short (or no) supply. Ten days later (no shipping notice) I called to inquire about the bottle. explaining it was a retirement gift for my brother and I needed it by Feb. 7. I actually managed to speak to a customer service representative who expalained that they had a 'run' on that product and were attempting to get resupplied. Subsequently, I received an email assuring me that the company's stock issue was behind them and assuring me that my bottle would ship that week and I would have it by Feb. 7 ''''its Feb 5 no shipping notice and unable to reach customer service. What I did get was a call after hours from a person who did not have any way to give answers to real time questions as the company offices were 'closed' how convenient. In the process of pursuing a refund but expect will have to challenge the payment with my credit card company as You Booze has proven to be unreliable with providing purchased item or with a usable customer service.

I placed an order on 1/17/2025. As of 2/5/2025 I have not received my order nor are they responding to my emails. I did try to cancel for a refund two hours after my order and did not receive a response. I will go forward with a claim. I would highly recommend never purchase anything from this shady company.

zero communication back, from voicemail or email, until a shipping notice, more than a month after purchase

I never got updates about my order and then when they were ready to ship it they canceled my order without any reason and only refunded me less than half of what my order was.

This order was finally shipped almost 2 months after I ordered it and not very helpful when o asked what the problem was.

Product order delivered in a timely fashion arrived safely👍

The order I placed on December 4th as a Christmas gift still has not arrived (February 2nd). In addition, the company no longer had the unique gift pourers available so it is being shipped without. The company never contacted me about this order not shipping. I had to reinitiate contact with the company. Lastly, my credit card was billed back on December 4th.