You BoozeReviews of youbooze.com

Prompt delivery

I placed the order in February, since then I contacted the company first about order refund, then about the refund. They kept sending me empty promises. Finally in the end of April they refunded the order partially and sent me partial order after charging my card more money without even notification! I received my order and there was an item I did not purchased. They just decided they could sent me a random item. I locked my card. Save yourself time and money and do not use this company ever.

Do not buy from your company- i have sent three emails asking for a refund of wrong products sent to me and being charged - with no response.

Terrible, can’t get what I ordered. One excuse after another. Still no tracking number.

I ordered in February, by April I asked for a refund because I hadn't received my order (which they had charged me for). They kept putting me off. They finally shipped in late April but substituted for what I ordered for something different. They did include something free but this wasn't worth the aggravation. I won't order from them again.

Very disappointed. Finally after 42 days I received all 4 of my orders, only to have all four filled wrong. I had bottles I didn't receive while receiving other bottles I didn't buy. For the amount of money I spent I want this corrected. I sent a detailed email to customer service showing by proof, with photos attached, of what I received. Looking at the 4 orders you can plainly see they are wrong and I request it be corrected at no additional cost to me. I promise you I will not ever buy anything from youbooze again and will be suggesting the same for my colleagues. Now do your dudiligance to correct this matter to give me what I actually paid for and ordered. Worst online experience i have ever faced!

One bottle of liquor was ordered on March 11. It was delivered on May 1. Totally unacceptable and I will never use this site again.

Took months to get my order and when I finally got it , it was wrong … never again !